Thread regarding Verizon Communications Inc. layoffs

One Way to Keep Customers from Leaving

Verizon’s prepaid services add a 365-day wait to unlock phones

The Verge by Emma Roth, January 21, 2026

Verizon is extending the phone unlocking period for its sub-brands – including Visible, TracFone, Straight Talk and Total Wireless – to 365 days of paid service. Phones purchased before January 20 will still unlock after 60 days.


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| 781 views | | 5 replies (last January 24) | Reply
Post ID: @OP+1kfjy6pwx

5 replies (most recent on top)

Another way to keep a Customer is stop rolling out AI for Customers calling in for help and sell them an Iphone 17 when they need Fios assistance.

Seriously, verizon Customer suppirt acts like 2 completely separate companies

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Post ID: @ha+1kfjy6pwx

Sure they can take a buy out but their phone will be a brick

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Post ID: @cq+1kfjy6pwx

@an not available for prepaid customers on any carrier

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Post ID: @b5+1kfjy6pwx

@OP Another delighted customer.

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Post ID: @ar+1kfjy6pwx

Yes...anti-consumer policy. But utterly ineffective at preventing people from leaving. Don't most people switching carriers take advantage of a buy-out promo?

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Post ID: @an+1kfjy6pwx

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