In this week's episode, legacy FT staff are still applying for their old jobs at FT. Making it to an interview is impressive enough since no one knows what criteria is being used. If one actually does interview, it is with colleagues fresh off the FIS boat, well known to them. Awkward interview ensues. One is then treated to radio silence. It is essential to keep legacy FT staff on the phones at FIS to answer Retirement calls through the end of Peak Season. It would further appear that FT believes that putting interviewees in a holding pattern until the end without advising them of same is just fine. The bitter end is close enough for the remaining staff to be able to smell the severance. All the while FIS is furiously sending out emails pleading for volunteers for overtime. Imagine the fights Andy Cohen will have to navigate while filming the Reunion?
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@16q this is regarding all ex/returning FT employees (legacy FT employees) that came over to FIS in February 2022. There were no layoffs in the Call Center servicing FT customers because all calls except Retirement and Shareholder calls remain at FIS until FT provides an end date. This is expected to be around the end of tax season, but FT has to be able to staff up on their side. This is complicated because the tenured legacy FT employees holding down the fort at FIS have not been able to get rehired for their old jobs, the jobs that they are doing right now. Manning the decks at FIS while being rejected by FT, their former employer, with whom these employees have long histories, is grueling psychologically.
This is just for the Call Center or all ex/returning FT employees? Legacy FIS teams were cut to the bone or there are no Legacy FIS employees left on some teams.