Just an FYI regarding COBRA. For reference, I am a 12/19 off payroll ex-VZ'er. I called Net Benefits when I received the "confusing letter" last week about COBRA benefits. The letter is a standard notice that employers are required to send out to employees who are let go. I asked if I needed to "sign up" for COBRA as reflected in the Net Benefits system and was advised that I did not as I was already auto-enrolled since VZ is paying for COBRA as part of the severance.
What I did find out, however, is that at the end of time period that COBRA is covered by VZ (mine is 6 months), COBRA will automatically renew if you don't contact them to cancel it and they will start send you bills for the monthly cost of the COBRA coverage. So you may want to put a reminder in your calendar to cancel if you don't plan on paying the hefty COBRA fees after VZ stops covering the costs.
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Login to your Healthcare provider and check there to be sure. There should be a "C" on the end of your group number. You can print your card out if you need it soon. They should be sending you new cards but you can click on send cards in the mail also. I did that but I got the cards in the mail like 2 days later so they must be sending them automatically. I did click on sign up for Cobra on the Netbenefits page and saw zero cost to me. Should be good to go after that. I had a doctor appointment on 1/9 with no issues.
Very kind of you thank you and good luck with a much better opportunity this year