Every year brings new changes but am I the only one who is deeply concerned with today’s announcements of how the company will be restructured moving forward?
MO spent a lot of time trying to explain how Canon has been a company built on revenue and profit. When compared to our competition, he explained how much better we are doing.
The question I have for him is are we? When I wake up in the morning I don’t work hard for Canon, I work hard for me. I made considerably less money in 2025 although my revenue was on par with what I sold in 2019. Granted the GDP goes up 1-5% per year as stated, the ratios of what I sold versus what I made are directly related to one thing. Increased quotas that are unattainable.
To all sales people, he mentioned how the market is shrinking 5-10%. If the market is shrinking, why have our quotas gone up? Simple answer is they don’t want to pay you.
Were you happy with all the promotions they put out to help you sell all the new imageFORCE products? Yeah, I didn’t think so. I don’t trust this company. I don’t trust MO. His example of how a Canon dealer and WTS were engaged in the same account is his way of telling you in the future if that happens and you work for CUSA you will be asked to remove yourself from the deal.
If MO wants to help us, start with reducing quotas and giving us a chance. Secondly, figure out some type of program to help us retain our current accounts.
Takiko in sales planning spoke about how we are landing new business but losing current accounts. Does it really take a Harvard graduate to realize that when you ask your current loyal customers to spend 15%-20% more to upgrade they will go somewhere else.
Let this be the forum for all of us to comment how you really feel.