Politics rule this company. It would be established if they didn’t stop changing technology every 3 months… about the amount of time it takes for a senior leader to be let go or forced into retirement, and bringing in someone new who wants a notch on their belt for implementation.
Let’s also start where they positioned to sell to Cigna and took themselves out of regular insurance without signing contracts. Cigna backed out, most likely pointing and laughing and the stupidity. The email sent by sad-sack senior leadership was confusing, poorly written, and verified there was something fishy going on. If you’re going to lie, Humana, lie better.
Humana: when it takes a year or more to resolve IT issues but 3 months to restructure and change technologies.