I joined this company when it was still considered a start-up and was part of its incredible growth during Covid, as well as the major decline it is now facing. Here are some things I noticed.
Management is not in tune with the market.
I hate to say this, but numbers were falsified during the CG buyout, which caused a hard fallout between the former management and CarGurus.
Many of the leaders who are still there are in over their heads.
CarGurus hit the panic button and laid off too many people at once, which led to a decline in dealers on the platform.
During Covid, CarOffer sc--wed over a lot of clients, which resulted in our reps getting kicked out of 20-group meetings and Auction Access taking rights away from CarOffer.