They keep cutting experienced staff only to bring in new people who take ages to get up to speed. What's the point?
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Despite the official motto about making healthcare easier and more affordable (blah, blah, blah), the real goal is exactly the same as that of any for-profit business.
The easiest ways to increase profit margins is to reduce costs by moving your job offshore. It's strictly a numbers game. Nevermind the loss of expertise (AKA "brain drain") or that hardly anyone is around to answer questions that arise after 10 AM onshore time.
@at Not without a $100k spoon feeding them every step of the way.
Exploiting cheaper labor. I mean who posts $100+billion in earnings per quarter and still lays off people every month? Gross
Training your replacement? Don't write anything and share only basics. The managers that stay behind are the ones Training the newcomers.
Optum treats you as disposable if you are over 40 and an American.
Corporate greed. Let go of higher paid more experienced staff and replace them with new grads. You can update the job description to encompass more responsibilities AND pay them a lot less for it.
@a9 Yeah but does the $25k Indian do anything? In my experience, not likely.
For sure and those foreigners are better controlled. More apt not to say anything if there is an investigation of wrongdoing. It my belief there is an evidence team gathering info on all the different lawsuits, complaints that are being brought to everyone attention.
$100k/yr in the US vs the equivalent $25k in India.
Thats the sole reason.