Is it the years of blue-sky thinking or perhaps pinning hopes on the now departed SS, cloud specialist extraordinaire. ( a salary thief if ever I saw one)
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Sure, there was a debt issue surrounding cloud investment. But what's the excuse for missing VoIP 20 years ago? And before that, how about missing analog/digital transition n carrier switching? (ESS was beat by Nortel then too). Debt or no debt, Avaya/Lucent/AT&T are fundamentally incompetent. AT&T remains the dullard of carriers trading on a name instead of innovation.
Too busy, desparately milking a plethora of on-prem cash cow products simply to stay afloat and service huge debt mountain, so very little R&D cash to develop their own, credible public cloud offering (hence the desparate, lame partnership with Ringcentral).
Avaya has never attempted to do cloud correctly. It has always been some version of a lift and shift. Short term revenue focus versus long term build an awesome product.
It really shouldn't be any surprise to anyone within Avaya why they have struggled in the cloud
Mr. One cloud and his (fill in the blank depending on her 'identity' or theme of the day ________ is she a graphic designer being paid to be an evangelist? Is she a tech thought Leader who claims she was a dance coach as recent as 3 yrs ago? Is she a promotions person since she was a Miller Light bar promotions girl -which she claims is considered working for the nfl-- as recent as 4 yrs ago, or is she a self declared Instagram narcissist? Today she is a motivational speaker) side kick,...
He even keeps the photo of his "cloud architect" on his Twitter page when he then writes in 'head of". Reinvented himself 16x, far up the ar-e of whomever he needed to be, now claiming he has nothing to do with Avayas problems.
Hang on here. Anyone who collected a paycheck. Who rooudly stood on stage to spread the lies. And WHO DID NOT report the lies to authorities is complicit.