MISS THE DAYS WHERE WE USED TO BE ABLE TO CALL THEIR HELPDESK AND GET SOME HELP. HASNT BEEN THE SAME AND JUST GETS WORSE. LONG WAIT, WE DONT GET A CALL BACK OR THEY TELL US TO CALL OUR IT AND OUR IT TELLS US TO CALL SHARP. OUR DRS AND STAFF ARE BEYOND FRUSTRATED! I HAVE EMPLOYEES WAITING AROUND FOR ACCOUNTS. HAVE TO WORK EXTRA HOURS TO CATCH UP. AND HERE I AM ON THIS WEBSITE SO I HAVE AN IDEA ON WHAT TO EXPECT. DO BETTER WE’RE YOUR CUSTOMERS TOO!