This really says it all right here:
we effectively managed Adjusted selling and administrative expenses, offset by softer Insight Core services and hardware performance
Basically they fired more people to try and turn the sinking ship around as it is their only lever to pull when you can't get KrustyBurger to deliver on numbers. You can see in the numbers just how much they are spending in offshoring in EMEA as well as continued offshoring in the US. Buckle up kids, looks like this is the new Insight, slash and burn your way to profit! Keep your heads down and hope that your teammates don't turn on you so that you get tagged in the next on-going episode of "RIF or Sink", coming to you on a major network soon!