Yesterday’s memo saying “effective Tuesday, 1,800 people will be laid off” hit me hard because of the timing and the lack of clarity.
Why announce something like that on a Thursday and then expect everyone to carry on as usual until Tuesday? The uncertainty is exhausting. It affects morale, focus, and the trust we have in leadership. And to do this right before the holidays feels especially disheartening. We work here. We contribute. We care. We deserve to be treated with respect and compassion.
I truly believe this could have been handled differently. Private conversations with impacted team members, or at least a clearer timeline, would have shown care and transparency. Providing support for those waiting and acknowledging what this means for real people and their families would have gone a long way.
To everyone still showing up and doing their best right now: you matter. Your work matters. This moment is difficult, but you are showing strength and professionalism that leadership should be proud of.
There is a lot of uncertainty about which departments will be impacted, and I honestly do not know what will happen. Many are wondering if the Service Delivery Enablement umbrella, including TES Operations, Resource and Ops Enablement, Workforce Management, Project Management, Global Business Integrations, and Quality, are safe. Much of this work is being shifted to TII, but there are already challenges with execution that are not being discussed openly. TII is being given a pass because they are more cost-effective on paper, yet the true cost is being felt by the people who built the systems, processes, and culture that keep this company running. It is painful to watch valuable knowledge and commitment being replaced by cost-saving metrics.
We deserve better communication, empathy, and honesty. And for now, all we can do is continue to support each other and take pride in how we show up in the middle of so much uncertainty.