Client success teammates received an email from Shelley today confirming that return to office 5 days a week applies to us as well. You can understand how taken aback we were considering we only have 2 months to adjust to this new norm. Not sure how they think the entire department will fit in all of the hubs 5 days a week with the space constraints. The worst part is that TM’s hired during and after Covid that lived hours away were told if they lived 50 miles or more they would be fully remote while the rest of us returned to work. Those of us that have been with the company for years that are showing up week after week are making all the sacrifices. How is that fair? Here’s the kicker: when it was Suntrust prior to Covid, we were on a 3 day work week so hybrid was never new to us it was always the norm. Do they not realize that the only thing keeping us here was the work flexibility? With that out the door there is nothing keeping us from jumping ship and looking for something closer with more money. Teammates take a stand together. We need to learn to stick up for ourselves and collectively say “no!” They need us. They can’t fire us all.
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Well, tomorrow is the dreaded start of the 5-day RTO day, Jan 5 2026. What's wrong with Truist leadership? Chris Ward and Chris Noe seem tone deaf! No one wants to be forced into a work arrangement that doesn't work for them, especially when you are productive, responsible, and responsive.
If you have been around as long as I have, you should know they always drop these bombs last minute. They did the same thing last year with RTO and no one knew anything. Management was left with more questions than answers
From the team owner in the sky box suite to the players in the locker room: Come on team, where is the Championship Mindset that fosters greater collaboration, sparks innovation, and sets us apart as a stronger competitor. Now is the time to embrace this and move ahead of the competition. We're on offense - champions practice, play and win together. Let's lead with purpose, drive performance, and continue to build a culture that sets Truist apart!!! - Ready OK!!!
Noe knows.
Five days in the office.
Not attrition. Collaboration.
“Care in Action.”
Look at the flywheel.
Repeat after me:
We care about teammates.
When you were suntrust you were a terribly run bank. Go back to 2008/2009 and see how you performed compared to BBT.
"Wholesale Payments Client Success Team"
LOL!
That certainly sounds like an adult daycare job to me!
They don’t want to fire us. That’s the “purpose” of the restrictions. If you voluntarily resign they don’t pay severance. If you voluntarily resign before incentives pay they don’t have to pay them. So much “care” being shown by those making all the money that aren’t truly being disadvantaged.