AT&T is dialing down its use of a controversial attendance tracking system for enforcing its RTO policy.
The so-called presence report uses a combination of inputs to log employees' time in the office.
The company's CMO says its goal of finding "freeloaders" has been met, though trust issues remain.
AT&T is reducing its reliance on an employee-attendance tracking system, admitting to workers that it hasn't been fully accurate and is "driving people to the brink of frustration."
The system, known internally as presence reporting, automatically tracks the hours workers spend at their assigned office. Most are required to log at least eight hours a day, five days a week, on-site.