Thread regarding Open Text Corp. layoffs

A message to our Chief Product Officer and CTO, Saginay Berry

You have a very short window sir to do the right thing until the new CEO comes and sees right through your wall of snake oil and misdirection. Your presentation onstage at the internal kickoff was an hour of wasted time I will never get back. You showed Google AI and Notebook LM and pretended it was a technology forward development. It was not sir. We all saw through your charade.

If you want OpenText to succeed, you need to:

  • perform deep product consolidation. Go from 1000 products down to 150. We need one product for each segment we want to play in. Why do we have content server, documentum and core content? Why do we have multiple faxing solutions in BN?
  • The products you choose to keep need to be completely rewritten from the ground up using cutting edge architecture and memory safe development languages. Putting a legacy product inside a container doesn’t make it containerized. We need a real automated orchestration layer than can handle availability, capacity in real time by itself. Patching should be done in the middle of the day by scaling and moving without impacting customers.
  • Security and privacy need to be designed into all of the products from day 1. As a European developer, I cringe every time someone tells me we will comply with GDPR. Our products are not designed for security and privacy by default. As governments become more demanding, we will be left in the cold. The time is NOW!
  • Fire 50% of your direct reports. Most of your VPs and directors are incompetent and would be unable to find a job anywhere else. Most have been here too long and don’t know what modern software architecture looks like.
  • Understand that AI is not a product and will quickly become a feature. Slapping AI on something (like Ollie AI) doesn’t make it modern or desirable. Where are your real product managers thinking about building world class functionality? Aviator is nothing more than a Google AI wrapped in OpenText clothes. It is NOT innovation. It is not unique and customers aren’t buying it.

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| 2361 views | | 7 replies (last August 28) | Reply
Post ID: @OP+1k3pxh81p

7 replies (most recent on top)

@d5

No. No, they are not. You can expect more layoffs and cost cutting extremes.

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Post ID: @dp+1k3pxh81p

Are you reading these comments OT Board of Directors? You should be taking note.

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Post ID: @d5+1k3pxh81p

Little more than a closed end mutual fund holding software companies of all description. A lot of detritus and deadwood accumulated in the staff and management. Strictly for the optionless.

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Post ID: @d0+1k3pxh81p

Innovation requires investment, ideas (+talent) and tolerance of risk. We are not fairing well in any of these areas.

In my experience, in general, the people who are supposed to drive the product are not actually acting in the interests of the products, they are too focussed on generating revenue. If you want organic growth? Build products customers want and need (ie, solve customer problems) - and then, if we execute well, maybe the revenue comes. But there's risk here... what if you miscalculate and your product doesn't hit the mark? Who takes the fall? The product people. So we have created a culture of safety first - it is safer to not evolve products than to incur cost building features that might not succeed. This culture of fear is so pervasive, we'd RATHER FAIL than fix things. We reward and promote process wonks and penalize the creative thinkers.

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Post ID: @cg+1k3pxh81p

Not as straight forward as you make out. Lots of organisations are heavily invested in 'their' solution and if you made them move to say documentum for example from core. There is a huge risk of churn to non OT solution and lost dollars, modernisation plays are very difficult to get over the line, hence us having significant numbers of solutions in the same space and keeping that renewal revenue coming in.

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Post ID: @cf+1k3pxh81p

Read this, Mark. This is what innovation looks like and driver for organic growth.

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Post ID: @aq+1k3pxh81p

I totally agree we should consolidate our extensive portfolio of around 1,000 products to about 150 core offerings, which will streamline operations and enhance market focus.

And that any retained products must be modernized with up-to-date architecture and memory-safe programming, ensuring that security and privacy are integral to our designs from the outset.

But most importantly we need to reassess our leadership structure for alignment with modern practices and recognize AI as a feature that enhances our solutions, rather than a standalone product.

The problem is I don’t think we’ll find anyone to lead us through this transition. And all the leadership have taken too much Barrenechea me-h to see clearly and are unwilling to go to rehab.

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Post ID: @ak+1k3pxh81p

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