The company has rightly recognised that AI is coming—but seems to believe it’s some kind of magic bullet that will allow it to run the organisation on a skeleton crew. It’s busy tweaking policies and structures in the hope either naively or intentionally so that people will just quit. Then whoever’s left can be labelled “AI ready”—whatever that actually means.
But that’s a fundamental misunderstanding of what AI will really demand of us.
Rather than removing the need for IT professionals, AI will raise the bar. Clients, their customers, and even internal teams won’t accept clunky, disconnected systems where you have to re-enter the same data multiple times—and it's pot luck whether anything works today or not.
They’ll expect polished, fully integrated, properly tested solutions—delivered fast.
And if DXC can’t provide them, someone else will.
To meet that challenge, we need to be seen as our clients’ trusted partner. That means having skilled, motivated, respected, and well-resourced people—staff who actually want to be here. Not just a few overstretched survivors, or a constant churn of grads using DXC as a stepping stone.
If the clients can do it themselves, they soon will. For those of us over 55, maybe we don't want to be part of that world. The grads probably do—but DXC is such a demoralising place to be, they aren’t sticking around.
Is DXC doomed? It might be. You can only carry on like this for so long.
My suggestion - cut the dross, pay, train and resource us properly. Let's have a hard reset. Maybe we're already on that path. Just that we won't be called DXC after the shares hit $5 and there's a buy-out.