Customer satisfaction has improved according to latest surveys!
5 replies (most recent on top)
Stankey turning the company around. Yay!
He's doing a great job. Y'all are delusional. Gotta break a few eggs to make a omelette
True. Customers do not like doing business with AT&T and why not. We have forced them to do business our way for decades. Now when the customers have a choice, they choose our competitors. Are the competitiros any better, maybe not, but the customers opted to try them and why not. They certainly can't be worse than what they current have to deal with.
Our frontline workers- Techs, Sales, Support and others work hard. But the whole do more with less mentality from upper mgmt has destroyed our relationship with customers.
Customers left at&t.... therefore their satisfaction will automatically improve.
Lol, the customers hate us, and deservedly so.