SF closed like 12 offices and severenced people out. Let good employees go that wanted to work for SF. All because they got it in there head that they wanted new hires to keep turnover high and salaries low. This was the first mistake leading to losing the #1 spot. The hubs. They sc--wed over employees for the hubs. Employees word of mouth hurts alot. New hires with poor training lower customer satisfaction.
SF is still he-l bent on going to these hubs. No one wants to live in these locations.
If Sf wants to be #1 then you have to be everywhere and treat employees well. Offer permanent wfh jobs. Open offices in more states. You want lower expenses cut from the top. No companies need that many levels of executives and dept heads. And easiest savings cut the freaking agents - do you not realize that insureds are paying higher premiums to pay the agents. If you treat your employees well they will treat the customers well and build the business. However, in your case I fear you've already done to much damage in this area. The not knowing if you'll have a job or not has been going on for years and that's a terrible way to treat employees.
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Like the Executive said in the video let's hire the workforce that looks like 2040! Trust me it already does and then some! You have a C Team Executive office, agents and employees and try to be the best! Laughable! Not going to happen and AI will not save anyone! It will all go under by 2030 anyways when our debt hits $50 trillion dollars as we will not be able to pay the interest on the debt, unemployment is going to be around 30%! Every single and I mean every single fiat currency that has ever existed has always failed with no exceptions! SF is morale and ethically corrupt just like every other corporation and government these days, it all ends the same way! Save your pennies!
As long as they get the large exec bonuses they don’t care what you think. Now hush out they’ll make you return to the office full time
The weather is perfect down at my Ozarks mansion and everyone at party cove says my yacht is breathtaking… How are things in BloNo?
@12c yup...maybe today but in the past operations was held to account.
The agents have a vested interest in keeping the PH s happy. Most internals could care less, they get paid the same if that client stays or goes and that attitude is evident with any client interaction they have. You want to be the #5 largest carrier out there in a short period of time? Get rid of agents.
I worked claims, underwriting, E&D, and was an agent during my long career. You mo--ns fail to realize that from the customer’s POV—-the agent IS State Farm.
Every other sales portal ever tried has had very poor production and much higher loss ratios.
Seen this happen to many businesses. They toss their intellectual capital thinking it will improve bottom line. I remember a trucking business who was run by the father of a college id--t. He gave it to his college son who got a CPA from one of those libtard elite colleges. It lasted 3 years and he shut the business down. SF is full of those id--ts that are so educated and lack ONE OUNCE of common sense or work ethic. Seen them get promoted. SF is run the same. They dont care about you nor the customer. It's all about me and chaos.
Just make sure that State Farm keeps spending outrageous money on goofy ads during football games.
I switched to Erie and pay a lot less.