Thread regarding Cigna layoffs

ChatGPT

I thought using ChatGPT wasn't allowed at Cigna? I've been working with someone in CIP on a small project and the emails he sends to us are clearly generated by ChatGPT... No clear editing... AI detector always says 100% written by AI. Are these people not ashamed? These are the people protecting us from being hacked???

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| 2441 views | | 8 replies (last June 9, 2025) | Reply
Post ID: @OP+1jwmexpxb

8 replies (most recent on top)

@1g6 yep. In CIP and pains me to say that our HIH replacements are more qualified than half the org. We have more business management people in here pretending to be cyber experts than you'd expect and it's embarrassing listening to them try to talk details in meetings. It's no wonder they're shipping our jobs out. Cigna is one massive data breach away from regretting their talent choices.

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Post ID: @1gt+1jwmexpxb

CIP doesn’t even know what CIP is doing. What a mess. I’m honestly shocked there aren’t more issues.

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Post ID: @1g6+1jwmexpxb

*Disclaimer: This DOES NOT represent the views or policies of Cigna. Continue adhering to The Code and related governance policies.
The M365 suite that includes copilot is a powerful tool if used thoughtfully. Record meetings and select AI Notes, click a feature to summarize your email inbox by theme for top priorities and needs, click the Loop feature to transfer deliverables to To-Do feature. Use Miro for project management including sprints and PI planning. Export detail from Outlook to a file in a click. Create a PowerPoint deck. Of course be mindful of PII and info used, but the only option is adoption!
Remain CALM, AI does not replace human judgment which is a requirement.

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Post ID: @16m+1jwmexpxb

FWIW there's a big push from IT leadership (and I think from Cordani?) to push AI into as many things as possible. It's the latest silver bullet which will solve everything.

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Post ID: @pp+1jwmexpxb

Cigna's in-house tool is called XpertGPT and it's powered by OpenAI's models, but it has several restrictions that hinder its usefulness. Your leadership decides if they want to make it available to their org and then the token costs are expensed to your individual expense centers (i.e., your team is responsible for the costs). Microsoft Copilot is also in beta and licenses are provided for testing and use case examination.

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Post ID: @np+1jwmexpxb

Plenty of people pushing AI within their orgs with no real mandate to do it. It's the wild west and I wish these people would get a new hobby. Push back - legal would have problems with any of these tools. Quit letting your manager normalize them, unless they are in the AI COE.

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Post ID: @d9+1jwmexpxb

Cigna has an in house tool called expert GPT. One should still be validating the outputs are correct.

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Post ID: @by+1jwmexpxb

Does chatgpt tell you to do the needful?

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Post ID: @af+1jwmexpxb

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