Thread regarding State Farm Insurance layoffs

The Execs and Directors and above of Tech and Other areas at SF and “partners” are not what you think. It’s like a shady cult of Central Illinois alumni implementing terrible platforms and data and risk management and exploiting employees and policyholders with a “right wing” military “road map” with consulting.

Very sad for a once good org
They all are getting big pay to ram rod bad stuff thru - Good luck

Fire all Directors and above and get out of the nepotistic consulting game and pay to play strategy

Taco Tuesday....??

Move HQ to a more tax friendly state.

jw+1jrh885kg you are a fool if you think the last IT Outsourcing was good for State Farm. A lot better result would have been reducing staff by 33% and management by 66%

Now they made an awful choice and there is no good way to undo it

1. Remove current CEO Staff. Arrogant, self absorbed, leaders.
2. Establish minimum sales quota for all agents.
3. Shut down existing marketing department - they cost us over $1 billion a year
4. Significantly reduce general departments. What do they do anyway? L&D produces training we don’t need, Communications writes the BS the CEO staff makes up. Ad Services maintains buildings we don’t need. HR claims to care about employees but really kisses CEO staffs a$$
5. Outsource IT as they don’t deliver anything any way

1. Reopen local claims offices to get back to face-to-face customer interactions for more complex auto and fire claims. Exempt these locations from call-center type metrics and focus on quality customer-focused claim handling and investigations as performance measures.
2. Keep hubs open for the call center-type claims that do not require face-to-face customer interactions and for other non-claims functions.
3. Give customers the choice whether to have an agent, in which case the cost of agent’s commission is included in the premium, or to forego an agent with a corresponding lower premium reduced by the agent commission normally charged.
4. Offer severance to employees with 25 years or more of service and who want out.

If I ran State Farm, you could only become a leader of a team if you were proficient in the job your reps are doing first.

For example - pre-requisite for Auto TM: at least one year of experience handling auto claims.

Name Justin our new CEO. He can turn things around.

@cq+1…….That one would be illegal as well as ineffective. The pension is fully funded and those accounts are fully vested.

I would cut all retired employees pensions by 50% as a cost savings measure.

...fire anyone caught whining on The Layoff.