At well-run companies, poor performers are let go on a regular basis.
Chevron is different.
For a period of 4-5 years it’s impossible to get let go, no matter how much you are just phoning it in.
Then, like clockwork, it’s time for a reorganization because suprise surprise the company is lagging behind its peers.
Does this result in poor performers leaving?
Quite the opposite. As soon as the best performing and therefore most mobile employees are informed their position is under threat they start checking their options externally. As a result some will leave before the process has started, some will EOI and get paid to leave and some leave not long after being reconfirmed in their roles. Many teams end up with more boxes to fill than people by the time selection starts, which have to be filled by the same old poor performers.
What’s the end result? The company goes through a year of turmoil one year out of five, during which no one is fully focused on creating value, nor wants to take important decisions nor give anything but the most conservative advice.
At the end, there are new names for the boxes in upper management but the same people in them, some of the best performers have left and a hatchet has been taken to successful teams by people who have no idea about what is required for success in their specific business, teams now have illogical reporting lines, conflicting responsibilities, new members with inappropriate experience and behaviours etc.
The businesses then have to spend the next 1-3 years fixing the damage done, and then before long it’s time for another reorganization because the last one did not work, but trust me bro, just one more reorganization, this one will work bro, just one more time.
When one year in 5 is chaos, and another one to three are spent fixing the damage, and there is inverse selection for good performers - is it any wonder the company lags behind its peers?
Is there some law of nature that dictates that Chevron cannot just rank and yank employees every year like more successful companies instead of shooting itself in the foot with reorganizations every 5 years?