We just wrapped up a weekend filled with 8 different TOC calls. There are mistakes happening all over the place. The same resources were stretched thin across multiple issues, and teams were left waiting because those resources were busy elsewhere. My team and I put in over 70 hours last week, but it still wasn’t sufficient. Our infrastructure and systems are beginning to break down. Reliability has reached an all-time low and continues to decline.
From the lawsuits and other actions, it appears that Rat is not a good person. Considering his work at Nike and now at Elevance, he seems to be an even worse leader.