I think it’s great that we aren’t selling to these smaller customers, leave them for the CcaaS. Vendors like Genesys, Nice and Five9. 200 seats and below is their sweet spot
We are the only vendor that can handle large customers, we have the heritage and capability
Onwards and upwards, the sky is the limit
Who on earth wrote this ?
First off, AXP is absolute garbage. Can't even get basic telephony right.
Can't transfer from CC to Emergency services because AXP can't send originating caller ID.
Can't record calls that come in from the cr-ppy call back module.
The entire thing is extremely disjointed from the rest of the product line.
Onwards...maybe.. but defiantly not upwards.
Avaya is 3 steps backwards from anyone else in the industry.
This article has some commentary around the sub 200. So are we or aren't we?
https://www.uctoday.com/ccaas/setting-the-record-straight-on-avaya/
Must be crazy to think that is a good thing. Do you really think the very few, less than 20, customers that are greater than 200 in AXP are going to save the company?? Not gonna happen. That product will be dead as will the company before long
This is a game changer for sure.. At last the Sunshine has appeared..
It's a Game Time Decision
That’s the funniest thing I’ve read today. Thanks for the laugh.
Are you high?
Hopefully you're joking. There isn't anyone left to support any client size.
Uh you may want to check who our base is migrating to. Hint: CCaaS vendors
Lolz