The consent order has everything to do with the OP. The whistleblower was not dismissed. in fact, their action led to $225 million in civil penalties to USAA as well as the initial consent orders. The new one is an extension of that, so completely relevant.
In December 2024, the Office of the Comptroller of the Currency (OCC) issued a cease-and-desist order against USAA Federal Savings Bank. The order requires the bank to correct deficiencies in several areas, including:
Management: Unsafe or unsound practices related to management
Information technology: Unsafe or unsound practices related to information technology
Consumer compliance: Unsafe or unsound practices related to consumer compliance
Internal audit: Unsafe or unsound practices related to internal audit
Suspicious activity reporting: Violations of suspicious activity reporting
Risk governance: Enhance risk governance
Fraud risk management: Enhance fraud risk management
Third-party risk management: Enhance third-party risk management