Thread regarding Truist Bank layoffs

Here is the REAL truth about Truist!

First let me say I did not work for BB&T or SunTrust. I started with Truist so I am not partial to one side vs another.
I was a Manager in the Mortgage division, so this is what I will speak too in my post.
The way upper management treated their employees in these layoffs in June and the one today, is an absolute disgrace and these execs should be absolutely ashamed of themselves. (Erica Holmes, Jeremy Williams, Tag Gallaher just to name a few) These people talk about transparency, in the organization and they could not be anymore dishonest (someone needs a dictionary as to what transparency means and looks like)
Here are just a few examples of their transparency.
—Both layoffs Managers were never allowed to be part of layoff decisions and we’re only told hours before it took place who they would loose in the centers.

  • Managers laid off employees with 15+ yrs of service with tons of experience and needed job specific credentials, but these execs kept people with 1-2 yrs with the company, with minimal credentials all to meet the diversity agenda.
  • Managers we’re brought in the office and trained on how to layoff the employees by a cold script which indicated to “never say you are sorry” and to spend only 15 minutes on the phone. How kind and compassionate is that? An hour later after the dirty task we’re done all day long by managers vs. HR or the execs that decided who was to be let go. These same Managers were also laid off without so much as an apology or explanation and then told they needed to stay to finish off the job and return until Tuesday the next week for clean up..

How is that for transparency, and honesty and class? Why would an employee ever have anything nice to say after this. What a trashy way to do business. Have your managers layoff people and then lay them off within an hour. What the heck does HR do?
All the while these top paid execs— say this is because rates are high, volume is down, and cuts are needed—yet none of them lost their jobs, and they kept outside contractors while letting their own go.
Here is a question if there is no business, tell me again why we need 10-15 mortgage executives to manage no loans?
This purple WOKE company is a joke! If you need proof for yourself look at the BBB, LinkedIn, this site, heck just google them. It’s not pretty.
Transparency and caring is not how I would describe Truist— in-spite of the commercials they pitch. If you really want a voice against this company boycott them. Don’t put your money in their banks, use their credit cards, or get a mortgage or equity line from them.
Show them America 🇺🇸 is and deserves better.
As for the unappreciated worker bees of this company— I AM Sorry!! Sorry for being part of the tragedies of today, sorry for the lie Truist sold you on the new equality raise you will never get in your severance package. (Someone had to pay for the $22 teller increase)
yep this is just a little of that shady transparency everyone being laid off will see soon enough.
Sorry for the adverse effects the self centeredness of the upper Execs, have caused you snd for the greed they all share. But most of all so so sorry you did not get the appreciation and respect you deserved today.
It was never ever OneTeam with Truist— and I am also sorry I was part of that lie.
Take back your power and ki-l it out there. You would have never made it to getting a pension, I am positive if that so don’t fret. Using your business, and money 💰 is the power you need to be heard.
#youhaveavoice! 🇺🇸💪

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| 64367 views | | 37 replies (last September 4, 2024) | Reply
Post ID: @OP+1jhKE7bM

37 replies (most recent on top)

Trust is the worst. Senior “leadership “ continues to mess up and then blame others for their failures. From a contact center that doesn’t train their staff properly (if at all) and allows them to give totally false information to senior management who cares only about themselves.

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Post ID: @b4ixs+1jhKE7bM

That ain’t the truth. Why you lyin Craig.

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Post ID: @aWsmp+1jhKE7bM

Denise Manzo 🤢 but I’m really judging the id--ts that put her in that seat 🤷‍♀️

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Post ID: @aSdra+1jhKE7bM
  1. A restructuring is needed, but to train the talented can be accomplished by progress and rewarding teams that run smoothly and consistently without making promises that won’t be available after they use the educated on the infrastructure. The engineers want to give their insight and not be siloed on a single classified position. BB&T relied in the day of congruent ideas.
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Post ID: @avwqt+1jhKE7bM

Prayers for all. Trust God and leave all the consequences to him.

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Post ID: @afqau+1jhKE7bM

There were more than two calls made simultaneously. I’ve heard it was 6 or 8 or something like that.

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Post ID: @adhte+1jhKE7bM

Same thing happened Thursday in IT Operations. Held two calls simultaneously. One call, you are gone in October, the other your here to help the outside IT firm Accentue fill your old teammates jobs. Direct and department managers not consulted, and not even made aware there were different calls. I have been in Financial Services IT for over 30 years and since SunTrust Senior Managers took the majority of the helm, absolutely the worst management ever. I was not in the RIF but I am getting the he-l out of Truist, make that SunTruist as soon as possible.

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Post ID: @adwcm+1jhKE7bM

I was laid off at Truist along with the team of people with my job title. There were days I put in 55 hour weeks. While at Truist I started getting thyroid issues and so much stress and my doctor was getting ready to put me on medication. Within a few weeks of the layoff I had blood work done and my thyroid levels went back to normal.

I felt I was stupid and I am ashamed of myself that I ever went to work at Truist in the first place. No amount of money is worth the shame they put me through! No matter how much I have faced at other companies I have never felt like I worked for senior management that was so inept and disrespectable and people who never stood up for what is right. These managers reorg and change direction constantly. They have zero care. I never felt like that was the most hypocritical statement - that they are a company of care.

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Post ID: @9cyhz+1jhKE7bM

This post is over a year old at this point, and in case anyone was wondering, no it has not gotten better. More layoffs are coming. Executive management is a joke. They lie and gaslight everyone constantly. Over here in CT&O world, there's just no direction and hasn't been for 3 years now. Too much middle management being useless and too preoccupied with protecting their own while also having zero accountability. Yeah, its time to jump ship.

However.. uh, wtf is this post? How can you call this "woke" ?? This strategy of layoffs is literally the quintessential conservative capitalist move. Of course you would lay off the 15 year employees instead of the 1-2 year employees, after all, the ones who've been here the longest make the most money. That's where they get the most gain. It's all just about money my dude. It has nothing to do with "diversity" and being "woke." They pay those young, inexperienced, diverse people a lot less than they pay the experienced ones, and they pay the overseas workers even less. That's all there is to it.

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Post ID: @67whn+1jhKE7bM

That is deplorable!!

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Post ID: @5Uyio+1jhKE7bM

I was a former MLP in Tampa I worked 60 - 70 hours a week to take care of my BORROWERS. The more I worked the more I was abused by the bank however I put my borrower first I can't tell you the amount of verbal abuse I received from management team calls in front of my peers. They do not believe in effective challenge at all. Do not ask any questions don't come up with better Solutions it is not acceptable. All I wanted to do was take care of MLO's and the borrowers is that not what you hired me for?

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Post ID: @5Ucde+1jhKE7bM

You are 💯 spot on. I was told April 25th May 1st was my last day by my manager. I called my manager shortly thereafter to ask how she was doing and that's when she told me she received the call after delivering our news she had been laid off as well as you said how Shady to do someone that had been there for 15 years. I myself had been with the bank for 10 years. I was so upset and distressed of all the news not to mention of myself my manager and coworkers I reached out to the mortgage fulfillment center manager who had been there 20 years only to find out she had been let go as well and only found out that morning of the layoffs and was let go. Pretty damn raw of tag, Jeremy and Erica. What really pi---s me off was the way Jeremy delivered the news with that usual look on his face saying it's with a heavy heart I have to deliver this news the entire campus is being shut down. I feel really bad and there is nothing I can do about it as we are all family and I wish I could do something there is nothing I can do. With the increasing mortgage rates there is just nothing I can do in 2024 is looking even more bleak. Right! I had 40 loans in my pipeline and 12 mortgage loan officers. And you want to tell me there was no work?! As he continued feel free to reach out to Erica or myself if you have any questions or if there is anything we can do. Again don't forget we are all family if that is how family treats each other I sure as he-l don't want to be a part of your family. All I can say is whomever made the above post is 100% correct in exactly how everything took place. I wish my remaining friends and coworkers the best of luck that are still there and I hope everyone has their resumes updated and are sending them out daily.

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Post ID: @5Urpb+1jhKE7bM

Erica Holmes Acie has always been a self centered joke.

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Post ID: @1wqbj+1jhKE7bM

Whoa that is pretty despicable.

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Post ID: @1oktr+1jhKE7bM

I was not a part of the layoff however resigned largely due to the senior leadership leading by fear. Truist became a cold company to work for . You have to be a part of the click group within the walls of the market executives circle if you wanted to be treated fair. It’s very unfortunate that the CEO and retail banking executives do not care to inspect the market executives on how they run their business in the market . The amount of exits did not cause any concerns from the CEO to look into the treatment that employees received . It’s a workplace bullying !! Nevertheless I’m sorry you got layoff .

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Post ID: @aejt+1jhKE7bM

I was in the group laid off back in June. For everyone impacted by the recent round of layoffs I am very sorry; however, believe me when I say brighter days are ahead. Since no longer being apart of Truist, my stress level and overall well-being has improved greatly. I am now exploring a career area I never considered and am thriving! I was employed by Truist for less than two years and I can say without hesitation, joining Truist was the worst professional mistake of my career.

Middle and executive management are inept in their roles, quality control is clueless in maintaining consistency and accuracy with their findings. I have never worked in such an unsupportive environment where it felt as though the company deliberately made it impossible for employees to complete their jobs successfully.

Without my the support of my team, I would have quit well before being laid off. Truist has potential to be a great company but I do not ever see the company going beyond having potential. Incompetent leadership, poor and inconsistent quality control metrics, lack of qualified talent in key positions, and a sense of middle and executive management being out of touch would be a few ways I would characterize my experience with Truist.

For those afraid to leave Truist, my advice would be if you are miserable, take a chance see what other career opportunities are out there. I am now pursuing a career outside of lending and banking and could not be happier!

To whomever decided the manner in which employees were laid off was a good idea - shame on you. The manner in which myself and other colleagues were laid off was cold, heartless, and completely against the values of the company. I have nothing good to say about the organization and how employees were treated. Furthermore, I hope someday you receive the same treatment you bestowed upon your employees.

God speed to anyone impacted by the layoffs - I sincerely believe being laid off from this toxic company will be for the best in the long run!

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Post ID: @4rdl+1jhKE7bM

Thank you for this!! Very well said! Yes, this group of senior management are a joke! Many great people were let go this week. I understand the slow down and knew this would be coming but 40% was quite a shock. The way it all went down was quite embarrassing as an organization. What a cluster f-k it was! And on the call to also congratulate Abraham Cox on leaving for New adventures on the same call you are explaining the RIF is shameful. Here you are talking to folks who just lost their job and cutting up and laughing and saying oh yes and a big Thank you to Abraham Cox, good luck on your next adventure and for the rest of you 40% well sorry, best to you! Yes, senior management you are a joke. You'll never be like the big boys in this game you so desperately want to be! BTW Tag was the beginning to the end of this department! He's the big off shore guy!! Maybe he should join them! #truistcaresless

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Post ID: @3ytx+1jhKE7bM

A co-worker came across this site and told me to read the postings. Since the disaster of a merger, I have watched this bank morf into a big uncaring machine. I've stayed believing it has to get better. Reading the manner in which these employees were treated and the way the lay-offs were handled is criminal. How can the bank do this to loyal employees and still post #truistcares?!!! I've shared the site with my peers. All have been shocked - as I was. Im so glad people were brave enough to tell their stories. Otherwise we would never have know. Our managers didn't even tell us about the lay-offs. We were running around trying to locate our processors, UWs, and closers. Truist doesn't care about their employees or their customers - many of who missed closing dates indefinitely for these rash and unjust decisions. I hope everyone who reads these posts will share this site with their co-workers. The story needs to be told! For those of you laid-off, my heart goes out to you. For Truist---Karma is coming.

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Post ID: @2jrr+1jhKE7bM

What happened to Abraham Cox?

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Post ID: @2gpe+1jhKE7bM

Me too Richmond retail UW. 34 years in biz. Laid off Tuesday. I have met these people named in earlier posts and am floored that this is Truist senior management. The two main “leaders” are not impressive in any way. What are they managing today? The merger of equals was a cluster blank. Starting with the 20 million they spent on the new name that nobody internally could believe they picked. It sounds like ED medicine. What despicable people. Family. One team. Caring and compassion. Merry Eddie g Christmas to me and my family. Still trying to find a way to tell my children. Thank you so very much.

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Post ID: @2zhp+1jhKE7bM

As a heritage BB&T employee, I am completely shocked at the manner Truist treats all of their employees. BB&T had faults but nothing compared to this group of executives. They all spew corportate BS. No matter how many surveys are submitted nothing changes. As for the mortgage group-there is no way to meet their minimum standards. The execs do everything possible to see the MLO's dont make commission, the MLP's dont make bonus and Im not sure how the closers were paid but Im sure not good. As for MLO's, they pay for everything... if overtime is submitted, MLO has to repay, if an error is made, MLO has to repay, if a borrower is late paying their mortgage, MLO has to repay, if MLO is sick, goes or vacation, takes time off to volunteer, MLO has to repay. Ultimately an MLO is paying Truist to work!!! There is no back office (except offshore - ridiculous), no help, and no one cares. In fact, I dont believe the executives even know how the comp plans work! And why are we sending jobs "off-shore" and letting our good, qualified people go????? To make sure the top execs are well compensated. All about their pay checks. I wish all of Truist execs could read all of these posts and have nightmares. And Im sick of purple!

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Post ID: @1wob+1jhKE7bM

So, Mortgage Team, now that YOUR group has been impacted, you finally care? Where were you guys when Enterprise Technology employees were having their mental and physical health destroyed by overwork, watching helplessly as their jobs were offshored, and finally being kicked out the door? Oh, that's right - it didn't affect you, so you didn't mind one bit!

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Post ID: @1tym+1jhKE7bM

Thank you for writing this. Truist is a joke and I’m ashamed and embarrassed to say I still work here. They are woke and will go broke. All the woke, fake, minority promoting bs will destroy them in the end. For those who got laid off I’m sorry and for those still there I’m more sorry.

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Post ID: @1ppl+1jhKE7bM

I would love to say I am surprised, but this type of callousness runs through the veins of this executive team. Examples of horrible employee treatment are rampant throughout this organization.

And no, as the original poster pointed out, this is NOT a BB&T’s versus SunTrust issue - this is a Truist executive management issue.

Until we as employees (and former employees) get out and tell our story to the general public, Bill, Beau and the executive team will continue to treat very good people like trash. And the truth needs to be spread beyond employee message boards - we need to make sure the general public knows what kind of bank Truist is!

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Post ID: @vas+1jhKE7bM

Meanwhile in near Asia……no layoffs. “Bob” is sleeping just fine tonight. In fact, he just got a job for his brother at the Truist mortgage help desk

What a DISGRACE!!!!!

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Post ID: @gus+1jhKE7bM

a great post.

can we get more people to see it?

not sure how to share to others aside from email

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Post ID: @vaa+1jhKE7bM

How about execs getting on the layoff calls and telling us to wish other execs good luck, and how great they were for the organization. Execs get on zoom (on camera) cutting up and laughing! While the entire group is sitting there sick waiting to find out what’s next for them and how they will pay their bills. So humiliating— I agree Truist does NOT care. Specifically these Execs—first chance I get I’m out. I am truly ashamed.

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Post ID: @ywh+1jhKE7bM

Couldn't do it as a cat 4 hurricane blows through...Thanks for bringing holiday cheer to our family.... Right before nieces baby shower... Enjoy your corporate holiday bash

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Post ID: @zah+1jhKE7bM

Thank you for letting us know about this. My heart goes out to everyone. #Truistcares
What a joke! #Truistdoesnotcare

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Post ID: @jis+1jhKE7bM

Would love to know who you are so I can hug you. Also in the Mortgage division, as a
MLO of Truist and am absolutely floored at what this company is doing to its "family". #TRUISTCARES is a JOKE! They only care about us bringing in business, big loans and opportunity just to ra-e our pay. We work 20+ hours of overtime a week and instead of being paid for it, Truist takes 75.75% of our overtime out of our commission. They do the same thing with sick days and vacation, that WE HAVE EARNED!!!! Executive leadership needs to all be fired. This has been a sinking ship since the merger happened and it's not getting any better. I'm so sorry to all our processors, Underwriters and closers in Tampa that lost their jobs. Betsy, you were absolutely amazing and I pray for you and all of you that God takes this disaster of a company and gives you all something better-more than you could think or imagine.
Sincerely,
A very worn out MLO that feels hopeless

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Post ID: @nxs+1jhKE7bM

I hope I’m around to see the bill come due for Rogers and his band of merry men. They can keep raising the dividend every quarter to pacify the investors but that won’t work much longer.

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Post ID: @bbs+1jhKE7bM

The problem with the so-called "wokeness" is the blatant hypocrisy. The purge of experienced people sure sounds like age discrimination.

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Post ID: @xnp+1jhKE7bM

And how many meetings do I need to go to, to be reminded I have been "displaced"?

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Post ID: @jsk+1jhKE7bM

The real truth isn’t about the actual process. It’s about the pandering to every woke topic that comes down the line. It’s about trying to make you think they are sincere but everyone is rolling their eyes while they are saying it. It’s about Kelly getting up and telling everybody that we had to do a merger to survive and 3 years later 5/3, Regions and Key are no worse off than Truist is after the MOE. It’s about a deal with a company that had a lower credit rating than BB&T and far less profitable but now runs the place. It’s about a new CFO who was not even originally the 1st choice on the original exec management group. It’s about the endless hours of required Webex seminars Attempting to reprogram core beliefs. It’s about saying one thing and doing exactly the opposite. It’s about smiling about touting being carbon neutral while basically transferring it to the employees with WFH.

Banking staff will always be Riffed based on the economy, while painful, that’s not what’s wrong with this bank. I am not sore about being Riffed.

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Post ID: @qmw+1jhKE7bM

You’re correct, I was one that was let go yesterday, never heard I’m sorry, good luck….nothing! My manager appeared in a real rush to wrap up the less than 1 minute call. Good luck to those that remain, Truist will continue to overestimate the projections and easy way out is the abundance of layoffs. Last night I began to feel a sense of relief, I can’t wait for what is to come.

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Post ID: @wkt+1jhKE7bM

I’ve had the unfortunate experience of both being laid off as well as the person who had to deliver the news. In both cases, the companies treated the impacted employees with dignity, respect and even a modicum of compassion. My sister was among those laid off by Truist yesterday; I couldn’t agree more with your comments and observations. She’s better off and will ultimately find a position with a company that actually does value their human assets. Layoffs are sometimes necessary but there’s a much better way to handle it.

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Post ID: @krq+1jhKE7bM

I don’t know who you are but if I did I would hug you
YES! Just total SHOCK! Managers spent the morning telling teammates you have been laid off. Take lunch get back some composure and then be told thanks for laying off half your department and by the way You are laid off too.
Don’t get me started with offshore!!! We lost VERY GOOD PEOPLE today and I’m fixing a file that offshore has no clue what to do

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Post ID: @txu+1jhKE7bM

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