There are troubling rumors that key VPs are leaving USAA, with one from the CTXO Platform and another from CTXO Architecture. It’s hardly a good sign when high-level executives start to abandon ship. Yet, the CEO and EMG continue to brag about USAA being the "best place to work." It seems out of touch, even disingenuous, to boast about workplace excellence while losing critical leadership. Such departures raise serious questions about the internal environment and the direction of the company. If USAA is truly the best, why are its key players leaving? This inconsistency suggests deeper issues beneath the surface, possibly with management and company culture. Bragging about accolades feels hollow when contrasted with the loss of essential leadership. It’s difficult to believe in the company’s proclaimed greatness while watching its structure potentially weaken. These departures hint at instability, not excellence. The timing couldn't be worse for USAA's image. It’s unsettling and leaves a bad taste, making the praise feel more like a facade than reality. Instead of celebrating, maybe the focus should be on addressing why top talent is walking away.
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I stay at USAA for 2 big reasons: I'm too lazy to start a job hunt and my boss is a diamond in the rough. I hope he never retires. But that's it.
Guess what, how fortunate you were to have Bob Davis as your former CEO! Sure, he wasn’t perfect—who needs perfection when you can have someone who's just "less worse"? But compared to the dazzling duo of your upcoming CEO and the current CIO, Bob Davis suddenly looks like a genius to me.
It is uncertain whether the Titanic will sink due to the low number of passengers (retirees or seeking growth opportunities) or if there are team members at USAA who are being compensated in the manner of individuals like yourself who disseminate unfounded content here and solely aim to undermine it.
Sure she'll do it. Bring back Regions Bankers to join USAA slowly. Few EMG's at a time
No worries. Amala will Make USAA Great Again.
Top talent was either laid off, fired or forced out by the toxic culture at USAA. Experienced professionals making 6+ figures a year were recruited by USAA to begin work on the issues, but were let go because USAA "over invested" in their workforce. Anyone who presented the hard, or even easy, solutions that would require time and money were treated like cramp, pure and simple. USAA only wanted a band aid to get them through the next rounds of testing.
The unfortunate answer is that it is the Titanic.
I was there for four years (2019 through 2023). One could feel the decline during those years. I left because I could tell I had no real future in USAA. I increased my salary by $50k simply by joining a competitor and I am much happier here. It is sad because I have also been a USAA member for some 27 years now and, from that perspective, I can feel that it is no longer very competitive.
Yep, We need to ask questions why all of sudden VPs are retiring or leaving
Yeah but one of those VPs is retiring after working here 31 years so what's your point there?
The other left to go be a CTO of a rival
I mean it’s a no-brainer when other gigs pay you 60-80% more lol
I left for $90/hr contract job at a competitor for doing the same work.
As a recent departure from the "best place to work" in San Antonio, I can tell you it is not anymore.
Dozens of calls to recruiters while I was preparing to leave had one recurring theme. Each and every one of those calls filled with questions... "Wow, what is going on over there? We never used to get calls from people wanting to leave. How bad is it really? Another consent order? How sad for what was once such a great company."
All I could say was, sadly, those so-called glory days are long gone. Now, it is the era of corporate greed, negligence, and willful ignorance of employee satification.
You nailed it !
Unfortunately that's the reality we are living in