Thread regarding USAA layoffs

Talking to Ethics/ER Going to Cost Me My Job

I’ve been here for 2 years and taken a lot of s**t. I look the other way when my boss is bullying someone, makes a coworker cry or makes some outrageous claim about how great he is. But this pushed me over the edge:

In a 1 on 1, my boss asked me why I wanted to be here. I told him how good the military has been to my family. Grandparents went to college because of the GI bill. My father was in for 20 years. Uncle served for 5. As a military family, we went all over the country and abroad to Brussels. I never served but this felt like a good way of giving back.

A week later during a leadership meeting, my boss started with his own mission moment, reciting what I told him almost word for word. He got a round of applause and thanks from the people in the room.

Later, I asked him in private some simple questions like what rank his family members were, where they were stationed, even what branch they were in. He had no idea.

I went to ER and Ethics with that story and a list of things I’ve collected over the years. The ER rep gave me a very concerned look, shaking her head and apologizing over and over. She said she would be taking this to the highest levels and I should hear back soon.

Two weeks go by and my boss is targeting me more than normal. First it was the insults, then threatening my job, then threatening a PIP. I emailed the ER rep to see what the update was and she said “unfortunately, we see no need to investigate this any further”. I asked if they spoke to my coworkers or even the people in that meeting and she said “no, this a case of he said/she said and there’s no way to verify”

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| 2031 views | | 12 replies (last January 23, 2025) | Reply
Post ID: @OP+1jgwqq9j7

12 replies (most recent on top)

"felt like a good way of giving back" LOL

Yea. About that. USAA is a for-profit company. They are not a service organization. They don't do anything meaningful for the membership unless they can make money from it.

Fake marketing. Fake taglines. No honor. No integrity. No values.

It's a corporate diversity cluster F.

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Post ID: @2td+1jgwqq9j7

Zero- Retaliation policy is a joke.

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Post ID: @17j+1jgwqq9j7

Based on the details you provided that’s not a super unique military story for someone working USAA.

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Post ID: @12p+1jgwqq9j7

Check your state specific employment laws & review the EEOC guidelines. Consult an employment attorney. You can scan news articles or court records to find attorneys that have already been successful against USAA or another similar company/situation in the past.
Another option would be to invite your boss to a military volunteer event & encourage them to bring their family members...
Good Luck!

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Post ID: @11j+1jgwqq9j7

Lawyer up and go at’en

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Post ID: @px+1jgwqq9j7

Stolen Valor stories are loved by the media. Combine that with a zero-retaliation policy violation and USAA's already-bad press, and you might have yourself a headless team pretty soon.

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Post ID: @pt+1jgwqq9j7

What were the insults?

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Post ID: @n3+1jgwqq9j7

Work with decent, honorable bosses. It's becoming harder to come by at USAA.

Pretty sure you can find jobs with better bosses, or better pay, or more job flexibility, or all of the above. Save your energy for those.

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Post ID: @jz+1jgwqq9j7

I was a manager in claims and worked for the company for 10 years. Almost every single time an employee would go to HR it would blow up in their face. Unfortunately, HR is not an advocate for the frontline. Your greatest advocate should be your manager or whomever you report to. Obviously, not all managers or leaders are created equal or care about their people. My suggestion would be to develop an exit strategy. When things like this happen, you become branded as “that person”, and you will become stagnant in your current position. It’s very hard to change your personal brand at USAA. Is it worth staying? Doubtful.

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Post ID: @gp+1jgwqq9j7

There’s a reason why “management” is listed in the latest cease and desist. Any part of USAA, including HR and ER, are not your friends. I left USAA in August after being there less than a year. There are other jobs out there. Save your sanity and get out of USAA. There are better ways to give back than that crooked company.

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Post ID: @de+1jgwqq9j7

I say again… ER or anyone from HR for that matter DOES NOT work for you. If you’ve wondered why you see people, who are critical of leadership and localized pulse results come up negative, being let go, you know why.
Also it’s awfully coincidental to see an increase in local pulse score after rounds of layoff. It doesn’t take much for the mass to get the idea.

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Post ID: @d7+1jgwqq9j7

No offense but if I shared my personal story like that, and then you went all stolen valor on me, I'd put you on a PIP too.

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Post ID: @a5+1jgwqq9j7

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