The lack of intelligence, and worse, complete lack of common sense in the top and middle echelons of Xerox is mind boggling.
There are two sides to every story, but in what side is no vision, accelerated decline, nose diving share prices, terrible customer support and astonishingly poor employee treatment a great idea or positive step?
Current strategy looks like bury your head in the sand, stroke each others egos and pretend it's all going to be ok because it's the Xerox brand...the trouble is no one else has cared about that for at least the past decade.
Here's a unique idea. Foster a working environment which holds on to talented and skilled employees and provides a solid foundation for an improved customer experience with clearly defined offerings....Too simple, thought so!