Windstream is losing customers and money. When are the layoffs?

Windstream is losing customers and money. When are the layoffs coming? Every year we layoff and make huge org changes in November and have them rolling for 1st quarter next year.
With so many working remote - the water cooler news is drying up. Windstream is starting to feel like a Beijing lockdown. Did you know if you are working tickets - the QA team is reading all of your messages visible on your screen including any private ones you might have?
Those Teams messages you send are visible when your screen is recording, and everything is recorded and reviewed to see what you are doing. You skip to another window for a second while waiting for a response (DING)... etc. etc.
You know this is being used to figure out to let go at least in part.

You all should be speaking to your co-workers about your salaries. The pay discrepancy at Windstream is huge. Its common knowledge that you have to leave Windstream to get a raise. Why? Because the new hires are paid more than the experienced people who have stuck around for stability.

A union could/would give us bargaining power to demand raises. I can't afford to eat. Can you?

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I am a former customer. Just got rid of Windstream horrible overpriced service. Projects and upgrades taking months even to get a quote. Billing disputes taking a year to resolve. What a joke? We are saving tons of money annually now by managing our own network. Dealing directly with ISPs and Speeds are 10 times faster at least, and at one third the cost. By the way, that SDWAN thing is buggy, unstable, unreliable and overrated. We did not realize how bad it was until we dropped Windstream.
Advice to Windstream from a former customer: You DO NOT retain your customers by locking them to multi year contracts. You do it by being Innovative, Competitive and Attentive to your customers' needs.

Less customers - less broken stuff. The Ax is gonna fall again. We are also moving into the slow period.
I would expect service delivery to take heavy losses as well as repair. Sales already seems like a revolving door…. They need to fire QA. That’s a steaming mess.

Field ops has had a voluntary separation program that starts in October or November every year.

I don't see how we can cut staff any deeper. Hold times to deal with the NOC have been horrible lately. 40 minutes of wasted time sitting on hold really hurts production.

This isn't new. I only do business on my laptop. Anything suspect I might say to a coworker is done sideband via personal devices.

@vur+1jbVHmhC
Did you know that I can go in and see your screen and listen to your calls? I can see everybody's and I work in Service delivery as a tech. Its not new for hr and managers to have access but now anyone can see anything. This happened with the move to Salesforce. They either did it intentional or are ignorant about how to set up anything the first time correctly.
Don't believe? Go in and poke around.

Windstream has had access to everything you type, websites you visit and conversations on the phone for years. Not new

Thread regarding Windstream Corp. layoffs

Windstream is losing customers and money. When are the layoffs?

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