I've seen a great deal of incompetence at WFC of folks not meeting very specific goals within various orgs. They keep missing their deadlines again and again because they have no idea what they're doing. Then they face no consequences for what would be a fireable offense in any other company. Why is WFC not firing these people instead of laying off good employees?
21 replies (most recent on top)
@3sqk+1jG6HAsX This is the most common native species in Wells Fargo. These types gets coached out elsewhere, here… not so much
Although not a manager, I have been asked to train someone who has been on the team for years but accomplishes nothing. This person has no interest in learning anything…just riding the heavy train until it derails.
Incompetence is celebrated and promoted at Wells Fargo. There are some extremely id--tic people that F up and are moved up for some reason. Details DON’T matter to them. They glaze over problems and when it hits the fan, blame is pointed to their subordinates.
I have seen things that would in the old days send people out of the door with a box that people get away with now so I totally agree.
SLAs are not existent. Ignorance of critical issues is not dealt with.
Management is pathetic.
Incompetence stopped being punished and mediocrity accepted since the advent of offshoring.
That is not racist, it is FACT. Easily researched but just look at firms like Microsoft over the years that issue buggy public software and it is obvious.
In audit you get promoted for incompetence.
AM rolls out a disastrous new audit system and policy based on a control environment that won’t exist for 5+ years, promoted to CAD on a different audit team.
SAMs promoted to ADs yet have no idea what their coverage area actually is.
It is like this at all companies to some degree but WF takes the cake.
If incompetence was punished these offices would all be empty
@1iwa You are correct. The challenge those of us have is that we work within the confines of an organization. If everyone on your team is not motivated to succeed, then you will only move as fast as the slowest individual. I have to keep checking to see if the rest of my team members have a pulse. Frustrating.
You must be talking about the poorly managed credit risk “management” team in mortgage. Buffoons at the helm. A$$holes too…like WTAF?
As much as WFC is all about setting goals and trying to force measurable results, competence is multi-layered and subjective. I was always taught to focus on my own performance and not worry about what others are doing.
The more competent people you hire the smaller the headcount. The more incompetent people you hire the larger the headcount the larger that manager's team is. The larger that manager's bonus will be at the end of the year. We can let this one person go and in their place hire 4 people to replace them. I have learned unfortunately that the lack of incompetence is absolutely a requisite for most positions. If you're non-exempt then rest assured that no matter how well you do your job how many accomplishments you have or how many others praise you or go out of your way to acknowledge your efforts at the end of the day you will only ever be a meets and never be an exceeds because you are not bonus eligible. Incompetence will never be punished it is too profitable. The only way to change that game is from the top down, not the bottom up.
I am pretty fortunate. We only have a few incompetents working in our area. They are receiving more training.
Talking about incompetence, how about FTX as an example? Let’s see how the CEO gets punished…
I don’t know about other groups, but it’s always been like that in marketing. Nobody can admit to a hiring mistake, so laziness and incompetence are rewarded with low expectations and easy assignments, while high performers pick up the slack. And no I am not referring to DEI hires. Marketing doesn’t have many of those.
@nsl I’m sure you’re partially correct. If the recruitment is based on race and not solely on merit, then you will have a disaster. Can you spell reparations? Lol
Its mainly the increase in DEI hires that's causing this. When they promote and hire garbage the current headcount say F it.
It’s been like that for decades. Even legacy Wells Fargo had issues like that. These are employees we’re talking about, not contractors from other businesses. There’s a difference. You can hold contractors from other companies accountable, but when it comes to employees, all there is is the annual review. I recall the project manager of one of our multi million dollar contact management systems being rewarded with a free trip to Hawaii. The original release of the major contact management system was a piece of junk, IMO. After 19 years, they’re slowly phasing out the contact management system. This company is just a money burning machine. Sometimes I wonder if this company isn’t owned by our own government.
Incompetence is obviously not a disqualifier for employment here. How else would you justify giving huge raises to a CEO who has accomplished nothing over 3 years other than a new credit card and bad publicity from poor communication skills?
Incompetence is rewarded, not punished.
Theres going to be a learning curve with new hires. Luckily, older, longer term, experienced employees can help guide. Wait. They left.
Insufficient training is provided by us to our managers. This is a fact that is generally known by most people. As a direct result of this, they are stumped as to how to best assist the employee in question.
The vast majority of them aspire to be kind and helpful, but they are simply unable to carry out their intentions because they lack the necessary skills. In addition to this, we give them a lot of work to do, which prevents them from having more time to talk to the employee and offer assistance to them.
This is one of the disadvantages of our system. The vast majority of managers are good people who put in a lot of effort, but because of the way the system is designed, it gives the impression that they are unhelpful and only concerned with themselves.
This is only my personal opinion.