Due to Salvino's push to take $500 million of cost out of the business here in Australia DXC Tech has been tasked with taking out it's share, they are so desperate that they've said nothing is off the table, including breaking customers' systems, what kind of company does that?
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It won't be active 'breaking', but it will be very poor service. Slow fixes, "missed" updates, that sort of approach.
Oh, look, DXC is degrading customer service again in the interest of short-term cost cutting. I think we need to write an article for HBR giving a case study in how not to make a business successful.
Stop smokin whatever it is ,these BS are way too far!!!
I’ve heard they are looking at stopping on call payments in the U.K.
probably doesnt mean actively breaking client environments, even DXC are not that insane
but more a case of deliberate neglect to save a few $ here or there, less proactive support, slower to patch, secure, monitor - fewer support resources available etc
deliberate rundown that for a period of time you can get away with until there is a audit or major incident
Breaking customers systems? What are you talking about?