Yet more technical support jobs are moving overseas. I am told that big time restructuring is on the horizon. This comes in the wake of over 300 other Tech jobs being pushed to the Philippines win the last 4 weeks.
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Fakes news again!!
100% not true. No additional outsourcing has been done since Jon Freier took over.
We are here in the dominican republic and we receive legacy sprint/tmobile calls, but we are in the blue about if they will give us the full tmobile customers ,Philippines agents are horrible and it will be bad customer service reviews if they decide to stick with them at 100%. they recently closed in romania and atlanta ,,, any thoughts if they will stay in the DR.
The most expensive cost is labor. And it's a crapton cheaper overseas. Gotta keep expenses down so we can keep the stock price up and make sure Mikey gets a few extra million dollars when he cashes in.