If you were under a mistaken impression that HR would be helpful if you had an issue that warranted its involvement, allow me to disillusion you. HR is a complete dead end and utterly useless to help in any capacity. In fact, all you can achieve is get yourself in trouble if you approach it. It sucks, but that's the way it is.
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HR has like one primary function - processing H1-B applications for China.
It is pretty much standard in US.
HR is a resource for management and not employees.
They punish the person reporting the issue and blame them. They are so fu---d up. They retaliate too. They are dirty, dont trust HR.
Lawyer is in place to protect the interest of the corporation.
HR support is outsourced much like the desktop support function is, similarly for HR support you have to fill out a ticket, much like when your Outlook program has crashed and they will get back to you, helluva way to run a business with 75,000 employees
Or what I love, forcing anyone under a paygrade 17 to start with myHR / chat. Not useful 9/10 times.
Broken and discouraging by design. You’re funneled to a 3rd-party vendor where you have to spell out names letter by letter with “Alpha, Tango, Kangaroo” etc just so it’s understood. Then when the issue is of course transcribed wrong, you spend a bunch of time correcting it if and when you reach the actual US Bank paid employee at a later date.
The main HR problems I can think of are, in my experience, handled by the law division at U S Bank, not HR. The "Ethics" team is just lawyers. Maybe you went to the wrong person. Sorry they punished you, though!