We are going to cut our way to better quality! It will be interesting to see what cuts make quality improve. From the Detroit Free Ford Press:
Ford Motor Co., faced with billions in warranty claims while at the same time needing billions to develop electric vehicles, has hired an expert to slash costs, the Free Press has learned [from the press release emailed by Ford].
Josh Halliburton, who brings nearly two decades of experience as a quality turnaround specialist, explained why he was hired, how he plans to make cuts, and how consumers will be directly affected.
A quick snapshot reveals problems with these high-profile vehicles:
2020 Ford Explorer has 12 recalls
2020 Lincoln Aviator, 11 recalls
2021 Mustang Mach-E, four
2021 Ford Bronco Sport, seven
2021 Ford F-150, nine
The 2021 Ford F-150 has warnings for possiblenon-working windshield wipers, a driveshaft subject to fracture, damaged steering gear, a non-working seatbelt and faulty windshield bonding.
During the past five years, Ford has seen the highest warranty claims in more than a decade while sales have gone down globally:
$3.457 billion in 2017; 6.61 million cars sold
$4.360 billion in 2018; 5.98 million cars sold
$4.561 billion in 2019; 5.39 million cars sold
$3.923 billion in 2020; 4.19 million cars sold
$3.952 billion in 2021; 3.94 million cars sold