Forcing “non optional” overtime sure as heck is not it! It’s time the company starts relieving the genius executives of their duties. Mistake after mistake passed on to the front line worker, making SF one of the least desirable companies to work for. Yeah leaving is an option, but when you’ve built your family on the historical stability and things are dipping faster than the titanic, it’s not that easy. Employees are supposed to show compassion and be appreciative of the customer, yet the company does nothing but suck the life out of everyone in the enterprise. Putin cares more about his country than SF does it’s employees.
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Mixture of money and making work life be something you dont hate, dont dread, and generally enjoy even if boring. These two factors have the greates weight on employment, other than location i guess which is moot with WFH.
So money and your work life are two things executives have ignored for a LONG time. Im not sure they even care about what life is like working the job, and probably never once looked into "is this something people will want to do long term?"
Or, like with training, maybe they deemed retention to be too hard, and just stopped trying and built their systems around the fact that the company "cant do".
Automation alone ripped a huge chunk of peaceful, happy, work that people would do as a break from fighting with customers, shops, attorneys ect.
Most people i know who have left have done so either because they want to pursue their passion and the money to pursue insurance just isnt worth it for them....or...they hate showing up and hate their job and life while working but need the money, until the job stresses them enough to take a small hit in the wallet for a less stressful job.
Also the associate roles do a horrific, if not completely negative impact, on getting internal promotions for a lot of people, and associate pay is in no way worth that money, which is comparable to retail and fast food these days in most areas. There is high pressure on all the associates to find a better job, here or not.
I have never once gotten the impression that the company or management cares if rockstar workers leave at any time. While people may lamet the loss of a good worker, not a finger will be lifted to prevent that talent walking out the door.
All of this needs to change unless the company wants most of their employees to be here shorter than a couple years. If they care beyond a mass email saying they care at least.
The farm hasn't always been the highest paid insurance company, but the pension was a good retention tool. Without the pension, I don't new hires stay here longer than 5 to 10 years, at the most. Competent workers have an incentive to jump ship un order to get a large pay increase.
"Woke" ethics? You mean like providing equal opportunity to the 70% non-white male population of the country? Most of us have move on from the 1960s. Embrace fairness.
@1owj. Perfect! Well said. Their supporting a false narrative with woke ethics.
Remove Mickey Tipsturd and his Mini Minions and heads will roll which will be the start of up righting the sunken flag ship. Possibly save the last of the tenured Claim handlers and Estimatic Appraisers if their still a float and haven't floated away or are willing to stay aboard after being on the sunken ship. Hire TM's that have prior Claim handler/Estimatic experience and tenure handling claims vs. Minions that have no claim experience and couldn't figure out how to get out of a paper sack. Leadership and Management need to realize that experience and tenure is something that develops over time. It cannot be taught from a SCP, Metrics or the one shoe size that fits all doesn't work the same in handling every insurance claim. It cannot be taught in 2 weeks or 6 months of training to the new hires. If Leadership makes changes the current Snake Farm might return to the Real State Farm 100 year old Company with the values that it was founded by George J. Mecherle family.
You can thank Robert Yi for this
Well said!