Is it normal for IT systems at Honeywell to constantly fail? I’d be very concerned as a customer if Honeywell is unable gets it internal IT systems working.
Today was reminiscent of early 2021 when Honeywell shut its entire global IT system because it was hacked.
Alright isn't just incompetent, they are harmful. I get better communication from robocalls about my extended car warranty.
No worries! Just get Red to open a ticket for you. Someone barely audible/intelligible from Indiyer will get back to you real soon now - in 48 hours or so, maybe a week or two. Then they will hand the ticket off to 2 or 3 more people before anyone who can actually help gets it assigned to them - and by then the ticket will time out, and will get closed as complete or cancelled.
As a retiree, I have to use alright.com.
Every time I try to log in, the app thinks I am trying to register. It try’s to make me choose a password. After clicking a couple of times, I choose remember password.
Then the system allows me to reset the psssword and login.
The funny part is that I get a letter in the mail reminding me I reset my password.
I must have 12 of these on file.
I wish this was an isolated experience but it seems every app, every website that has a HON banner has some issue with the human experience.
HTS is outdoing themselves at times.
AskRed! It’ll all be better.
Wait… wasn’t IT the first thing to be outsourced internally to HTS? Why are surprised?
Please open a ticket? Lol... if i had a nickel for every failed service now ticket and escalation to mobility team...
Of course I continue to expect the exemplary diversity of the IT org to deliver results not seen before...
I wonder if today's Honeywell outage is related to today's Resideo outage? Our alarm system has been out all day and just came back a little while ago.
@bzi.
No, you're totally wrong.
Don't you know to "AskRed"?
But please, for your own health and safety, do NOT hold your breath...
Please open a ticket in ServiceNow.
Situation normal. My iPhone email hasn’t worked since 2021. I gave up after more than a month of constant calls to India and North Carolina. I don’t even bother with it these days. If I ever travel again ( seems so unlikely now , used to be monthly) maybe I will try again.