Allstate home office labor “strategy” has moved towards making metrics and claim loads so over the top that people burn out and quit. 2022 phone and other metrics will be even tougher to meet. More “discipline” features being added. This plan was devised to avoid having to make cuts, and to avoid paying severance & unemployment. More centralized less-personalized-robotic roles in the works as I type this. Pune India will be used as much as possible.
Per a your boy Tom:
This company has put its main focus on the shareholders, not it’s on soil employees, nor the long time loyal naive customers. Adjuster only exist because the insurance commission exists.
Your blue koolAide drinking managers were hired because they are YES company people. The talented, smart, and challenging CSL’s have been fired or went elsewhere.
You can see this is 100% factual.