Thread regarding Macy's Inc. layoffs

Are there any visual people on here that work in pilot stores that can tell us what role visual has now?

Visual needs to come back stores look like sh-t

"Um...no. AST doesn't "refer" themselves as Business Administration. AST now has a job title of Administration Colleague and reports to the Manager of Business Administration. And the MBA has much more on their plate than just the AST world."

I was referring to Herald Square not branch store. They call themselves Business Administration, not AST. It is in their email signature. I am a manager at HSQ and came from a branch. The "AST" group is quite large and they don't do as much as "AST" in branch stores. The MBA's at HSQ do not manage AYS., It is quite different there.

There's no reason for AST associate to close. The bulk of work is in the morning into afternoon.

We have one AST person who works part-time weekdays and no closings.

NO, AST is not being eliminated. Stores count on them more than ever now that MBA is pulled in ten different directions.

What about AST? Are they being completely eliminated? If so who does their job, like cash office and training new hires along with everything else they do.

Um...no. AST doesn't "refer" themselves as Business Administration. AST now has a job title of Administration Colleague and reports to the Manager of Business Administration. And the MBA has much more on their plate than just the AST world.

"This will never work. You can’t sign sales, do markdowns, and merchandise everything while the store is open especially with such limited support team "

Macy's does not care and many many people have said the same thing when their positions were cut!!! And what happens, Macy's just moves forward. I wouldn't be surprised that OVM's are cut. The only store that it MIGHT not happen, is Herald Square. They have their HSQ positions and AYS belongs to the Men's store, not even AST, wait, they refer to themselves as Business Administration not AST.

The he pilot program is not working in my store. We continue to come in earlier and earlier. Goods only go out when the vendor help does it. Fitting is a bigger priority than new goods, and OVM’a and old Operators are running the building. Store managers are always on calls and don’t really know what is going on in their buildings.
Back of house is a joke , so fulfillment is a daily struggle. We need a restart, cause this ain’t working . Macy’s is in big trouble.

Macys is turning into ross.. one central location to check out. no more ops no more visual one secuirty guard if your lucky.. heres the things i see going .. ops/vs which has been stated.. AP managers no need for them anymore.. cut sales managers in half they are no longer needed. add more 10 dollar a hr grunts to do the work load for the store.
toys r us will come in to ross i mean macys. and everything will be just ok..
another clue would be if your in a ops/vs . sales manager, sales captain, ap manager and you start to be railroaded for anything and everything then you know whats up

Its all Matronardi… he is running the stores, and has never worked in one

Can't wait for Spring 2022! It's going to be very interesting!

Looks like with the reduced volume in the stores they are reverting back to the old days. When I was a sales manager, I merchandised my floor, did markdowns, gave lunches and wrote 3 weeks worth of schedules in advance.

We knew our merchandise!!!!! Best sellers, dept. figures and more. On 16 hour sales we worked 18 hours! This is work in retail........ you people have had it easy for too long! Stop complaining.........

“Oh my, so the last poster. Supposed red badge claiming they can do markdowns ,mark ups, set sale, rtvs, job outs, fill in the floor, put stock away etc no way. And most do hide in the office all day unless we happen to see them walking to or from Starbucks.”

First not every location has a Starbucks so your point is invalid. What takes some colleagues to do in 2 hours because they want to “drag” things out to do as little as possible I can do myself in 45 minutes or less I also know how to multi task. So when I’m
Putting freight out I scan and do markdowns/missed markdowns at same time. This isn’t science. The majority on there bi--h and complain about to much work not enough help or that’s not my job. I wish all of you would go away who are like this. Your negative attitude, gossip and constant complaining is a major part of the problem. This isn’t 1998 anymore! This is now and this is what the job is and will be. Don't like it? Don’t want to do it? Not paid enough? Then leave. It simple. I can do 12 hours worth of work on 8. Why? Because I’m not gossiping or complaining. I’m doing MY JOB. Then guess what? I go home to the people who matter most in my life and enjoy the rest of my day/evening.

It's not a joke! Our store is part of the pilot program that started in spring. Commission associates stay in there departments. The rest of the associates are working everywhere. One day you are at men's department and the next day you might be at ready to wear department or hangbags or backstage. Everyday it's a different department. On Sundays everyone is doing markdowns. Everyday there's something to do. Merchandise team and selling team is working as a one team. It's call the selling support team.

Oh my, so the last poster. Supposed red badge claiming they can do markdowns ,mark ups, set sale, rtvs, job outs, fill in the floor, put stock away etc no way. And most do hide in the office all day unless we happen to see them walking to or from Starbucks.

“if the sales managers have to do their own dept.. all i gotta say is... its about time they did something.!!!! 99percent of all sales managers i met dodge their duties and used to pass it on to the captains. sit in office doing nothing for hours on end and then complain when they get a call for customer assistants. make them work for once”

You have no idea what Sales Managers do all day. From scheduling to conference calls to presenting numbers and walking business to being behind closed doors with colleagues who are having issues inside of or outside of work and we are a listening ear. Some of us have 40+ people who report to us and oversee multiple multiple FOBs and do our best to make each of them feel important. Grow up! Until your put a red badge on and live the life don’t act like you know what we do.

“Such a joke! Not everyonecan work anywhere! Can anyone size sometime for an intimate item or a men's suit?...no they can't! They can't even empty a fitting room, do you think they can do markdowns, signing, and place new goods?? No they can't!”

I can b-a fit and also size a customer for a dress shirt and suit. I can do markdowns I can do signing and place new goods. Of course I am
A red badge! I also properly work side by side training my people
and helping them. If they don’t understand processes of retail then they should not be in retail and should be let go within first 90 days of assignment as it is a probationary period.

OVMs eliminated so there gonna become sales managers or store managers? and the sales manager job is going to be restructured? how ?

Such a joke! Not everyonecan work anywhere! Can anyone size sometime for an intimate item or a men's suit?...no they can't! They can't even empty a fitting room, do you think they can do markdowns, signing, and place new goods?? No they can't! Yes, agreed shame on macys for their AP. No one wants to confront anyone if they are stealing, they fear for their life.

It's unbelievable! This company is turning more and more like Sears. What else is next?!

The schedule for week starting 11/7 for sales associates came up today on insite. If you open, you will be coming in 2 hours before the store opens and if you close, you will be staying 1/2 hour later after the store closes. Is this beginning of the restructure change, holiday type scheduling needs or something else?

I'm just wondering if Macy's is going to add shopping carts for customers, so they could put the clothing, shoes and toys. Adding a central checkout station per floor, customers needs something to carry all this items while waiting in line. 🤔

I am chuckling about the reference to this type of work structure working 35 years ago at Macys. One reason the company went to dedicated teams was because a lot of support functions such as signing were not getting finished or accomplished in a productive manner. Weights and measures loved fining Macys in some parts of the country. Macys 35 years ago paid McKinsey consulting money to determine a more efficient working environment with less people. The world of productivity has now determined that multitasking does not work. What is Macys thinking that a skeleton crew of workers can be generalist to all retail functions. Remember when fullfillment went from a dedicated team to a total store function. A year later the fullfillment team was reimplemented. Thirty-five years ago the staffing was enormous compared to today. The workers today are very different in their attitudes about work and work ethic. Management is not the same either. There are managers who are not capable of leading this work structure. Macys needs to clean house on its management team, get rid of the incompetent. So yes this can work but how with bare bones hours, and no staffing? I want Macys to succeed…I just think there is a lot of shortsightedness.

They will need to also figure out all administrative stuff like onboarding, schedule editing and all the paperwork for MBA. Thank know a few store with just an MBA and a PT AST and if MBA will need to over see fulfillment, AYS and Receiving ( I can’t see MBA oversee receiving) we will have no time for any of the administrative stuff.

Oversee fulfillment isn’t just look at the number and call people to go pick. You have to go do it yourself. Go chase after not found, packing, etc. because colleagues are busy ringing and they can’t pick. Your fulfillment colleagues are already have 20 on their lists and a couple of them stuck packing!

AYS is busy. There are line of people waiting to do return and picking up BOPS. Oh and wait, the dang thing is beeping for curbside but the two of us are working this line of customers and MBA is chasing after not found but they can come help real quick! Oh no it’s been more than 5 minutes…

So yeah…

I’m actually glad that some people are learning and doing more of the functions. There needed to be some culture change sorry to say. Also what is Macy’s doing about AP? In some stores items are taken and no one either does anything or can do anything to stop it. Shame on Macy’s for the pitiful job it’s doing as far as Asset Protection. Terrible feeling when you’re helpless and want to do something about it but can’t. I’m sure the larger more profitable stores have better staffing but ge-z cmon now.

A central checkout could work if it is the place just to make a purchase. It shouldn’t be the place to do a return, get a credit or bronze membership, make a customer a client, presell, text or call a customer to come back in and buy something else, search and send for a customer, and hold items until whenever.

It worked 35 years ago. Only difference started at 8am and had specific department. I had dresses, coats swim, and moderate sportswear. We did narkdowns, floor moves signing and assisted customers. We knew our depts inside and out so we could provide what the customer needed and called then when the merchandise they wanted arrived. Managers were hands on.

On the plus, nice to see sales managers doing something. With most, all they know how to do is walk around with the attitude "not my job." On the neg, will be a nightmare for support. We came in one or two hrs before store opened when we came back after furlough and was a nightmare. Couldn't get as much accomplished before customers came in and once that happened got less accomplished. Schedule changes alone I think the store will lose plenty of people at a time they are desperate for people.

a Central location for ringing out will be a complete nightmare
Ops/vs is a useless job full of Useless people.. and if the sales managers have to do their own dept.. all i gotta say is... its about time they did something.!!!! 99percent of all sales managers i met dodge their duties and used to pass it on to the captains. sit in office doing nothing for hours on end and then complain when they get a call for customer assistants. make them work for once !

This is like going back to the Foley's years, everyone doing everything. This is going to be the new Macy's culture. Be ready Folks! 🙄

Post from TheLayoff.com

Why do you think they have been pushing the style crew so hard and wanting everyone to join? Those designated for the selling floor role will be doing all that.

Central check out people. Cashiers only. Will offer credit and bronze at checkout area

Selling floor colleagues with tablets will be talking about search and send pre sell and the like

A Sales Associate is required to open credit or bronze memberships, presell, make customers clients, and call or text customers/clients to come in and buy something again. How does this get done at a central checkout area?

Sounds like Macy's is turning more like JCPenney and Kohl's by having central checkouts. Imagine the long lines of customers trying to pay, make a return or exchange, and make a payment.

Receiving isn't going to the MBA. Otherwise, I agree with your post.

This is the end ... trying to save more bucks by doing so.. but it also gets rid of some dirty people in Ops who used to be security managers . so im all for it hehe

53 stores are already doing the pilot program, so that means the pilot program is successful. Eventually it's going to be roll out to all the stores next year.

Picking is gonna be a nightmare with customers asking for help every 5 seconds and touching your picks...

Hey please don't forget hanging these millions of red ba--s ..they are going to love doing that and hanging the thirty year old garland while moving all their fixtures around all at the same time..good times for all