I work or recently worked in it, does'nt matter. This department has never once been mentioned by the TG team, instead talk of "fraud analytics" and other nonsense.
We have something called an "MRR" which my peers know is complete BS so much that they wont share how its calculated, which has frozen all wages for the people who contribute the most in savings for years now in SIU. Allstate decided to no longer belong to the single SIU Association "IASIU" beginning this year, nor pay for any training, but then tells us we need to do 30 hours of cont ed FOR FREE starting this year! Something Ive never experienced or even heard of in the industry. Its worse and my co-workers know the details. Workload has/had more than doubled in my area, morale is terrible, turnover to get heck out, do free training, do volunteer work, give my money in Allstates name, and now well known in SIU industry what a $hit show this department and company have become back to the RIF.
Two classes of SIU employees: a bunch of experience people close to retirement riding out this BS and those looking for jobs. And brand new hires.
Yes there are some brand new employees with years ahead of you I would look elsewhere honestly. Becky Able the VP was "offered" (theirs a euphemism) a buyout and took it, so Glen and his TG cronies can reap their profits again. Glad I left/cant wait to leave. Then they will hire band 2 employees with no claims or SIU experience at all, as long as they can pay a barely livable wage. The department does not have a future trust me on this, writing is on the wall.