Thread regarding DXC Technology layoffs

COmplete incompetence at the top

There is one particular DXC client whom is so fed up with DXC's service quality, that the client had broken up the new contract and divided the business among several other technology consultancy companies out there. The business loss for DXC from this client is roughly 50-60%(!)
The response of DXC executives? Hailing the new contract as a victory for DXC and the transformation journey. Not realizing they just had lost millions of dollars in revenue, and lost significant client satisfaction.

If there was ever a perfect example of the incompetence of this ELT, here it is. Either that or they know full well what happened but are hoping everybody around them (including shareholders) is stupid enough to not be able to put 2 and 2 together and will buy their spin. Which only reaffirms their own stupidity.

by
| 1801 views | | 4 replies (last November 26, 2021) | Reply
Post ID: @OP+1dZOi9SA

4 replies (most recent on top)

"But they used DXC as an example of a firm who publishes material that on the surface makes them out to be a leading edge company but 'when we got there, we found they didn't really have a clue and it wouldn't have worked for us'."

That is basically the epitaph of the company right there. The company use to have the skills; it chased those skills away just leaving the buzzwords.

I know two companies who are still with DXC. The only reason they are still there is because of contracts and datacenter hosting, and as soon as the contract expires they are gone.

by
| | Reply
Post ID: @1rny+1dZOi9SA

I spoke to a Data Management consultant a few weeks ago who mentioned he had been hired by DXC to help run some teams in data analytics and told me how 'they published all this blurb about data analytics and RPA' and when he got there and saw what they had... (he just shook his head 'They have agile, you know' and smiled. The sort of smile that made me think: Oh no, he's going to start telling me how proper Agile should be done now and I've got a train to catch.

I was on in June this year with some small security firm who won some awards and they introduced themselves on a business call as a leading edge team of security experts and wanted to discuss their culture and DNA as they called it. They mentioned DXC (which I know they shouldn't and I was surprised as I didn't know anyone else had heard of them). But they used DXC as an example of a firm who publishes material that on the surface makes them out to be a leading edge company but 'when we got there, we found they didn't really have a clue and it wouldn't have worked for us'.

Two negative mentions of DXC from people who I don't know.

So I thought I'd look up DXC and see if it had been expanding - causing people to talk about it; or just getting worse - causing people to talk about it! Nope. I see the $24B company is now on $4B (down 11% from last year). Not good then.

Even my local electrical retailer Curry's made £10B last year - and they were shut for most of it!

by
| | Reply
Post ID: @fhy+1dZOi9SA

Only one client who's fed up with DXC's services? When I worked there, every client was fed up with them. I'm working with a couple of DXC customers in my new job, and they're constantly complaining about how bad DXC is.

I couldn't resist explaining that DXC's approach to cost cutting is to just slash staff from clients with no regard to quality / delivery / customer service.

by
| | Reply
Post ID: @mpp+1dZOi9SA

The quote is from here: @4ssq+1dUjXHqG

by
| | Reply
Post ID: @bnh+1dZOi9SA

Post a reply

: