There is one particular DXC client whom is so fed up with DXC's service quality, that the client had broken up the new contract and divided the business among several other technology consultancy companies out there. The business loss for DXC from this client is roughly 50-60%(!)
The response of DXC executives? Hailing the new contract as a victory for DXC and the transformation journey. Not realizing they just had lost millions of dollars in revenue, and lost significant client satisfaction.
If there was ever a perfect example of the incompetence of this ELT, here it is. Either that or they know full well what happened but are hoping everybody around them (including shareholders) is stupid enough to not be able to put 2 and 2 together and will buy their spin. Which only reaffirms their own stupidity.