When decades of institutional knowledge walks out the door and the people that remain can't find their as----e with both hands, chaos ensues.
Any accountant using the garbage software (Onvio....LMFAO), should be looking to switch to Lacerte or the like.
I worked 20 years in Dexter/Ann Arbor before retiring. Saw this in a tax and accounting chat online. The topic is cost of tax software.
"I've used UltraTax in the past when someone else was paying for it, and UltraTax is good software. But Drake has wayyyyy better customer service, and you can surmount the learning curve of its software. The fact of the matter is that entering K-1s may not be easy on any tax software. Each one has its quirks. The difference with Drake is that you can get a native English speaker on the phone in ten seconds to answer your questions. And Drake is so much less expensive."
I think it was in 2002 when Intuit sent their support overseas on Jan 1. On March 1 they brought it back to the US as they lost so much business in that one month. Added to our bonus nicely that year.
@zbo+1dPznP4H - I agree and I meant no disrespect to the workers in Ann Arbor. Ann Arbor had a lot of talent. I worked there. You could start 10 successful startups with the talent that has been let go or left of their own accord.
Leadership counts. And Thomson Reuters doesn’t know how to count the right things.
Onvio should have been a leader in the cloud. The proper investments were not made and the leadership bungled it per usual.
@zbo+1dPznP4H
BP is nothing more than a fat guy in an ill fitting suit.
The real baddies are the corrupt individuals feeding him what he wants to hear, and since all he is good at is eating, here we are.
If you are going to comment on Onvio, at least get it straight. The "leadership" in T&A (BP and his crack finance team) had cut off required funding at least 5 years ago on the product. It has nothing to do with talent. Ann Arbor had it in spades.
Onvio is to Thomson Reuters what Edsel was to Ford Motor Company.
Ki-l the name already ... it is synonymous with failure, ineptitude, and the brand has been poisoned beyond repair. Take the good, scrap the bad, and call it something else.
To be fair ... they have probably already terminated the people intelligent enough to realize that the entire platform has to be overhauled.
The decades of institutional knowledge didn't walk out the door. It was kicked out thinking they could be outsourced on the cheap.