Management’s focus is clearly on the share price and the analysts, rather than on customers and the company is definitely not geared up to look after and nurture the employees anymore.
Clearly missing customer events like Partners, where feedback and interactions were a part of development plans and innovation is an issue but it's far more concerning that no one really understands what customers do with analytics anymore - or more critically, why they choose to do it with Teradata.
No one from the account team really understands any part of our business or the related use of the product - they just expect us to move to the cloud on a term contract with no roadmap, no justification and seemingly no benefits.
You can’t innovate when you don’t really understand or articulate the basics - it means that you don’t really have a starting point. It’s like having a map but no one put the big green ‘You are here’ dot on in. Completely useless in terms of taking the right direction and decisions.
^
@1cjm+1cQiC17r : Nicely put. It's become annoying how much they do not understand something that is very important to understand....
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IE (as in Information Engineering that writes our docs) got moved to India (ha ha)
HA reassigned the core NOS engineers to another project in early 2020. Anyone that didn't get reassigned quit, retired or got fired and was replaced with newbies in India. NOS is underwhelming precisely because HA made it so.
Management is correct. No need for roadmap or new tech - the race had been lost long time ago. Milk whatever milk is left. Cut the deadwood
HA is so proud of the “roadmap” she presents at sales kickoff. It’s the road to nowhere. How many times will she talk about NOS like it’s cool. Every competitor has better NOS than we do. What has she delivered in the last two years?
How many world class, cloud native Teradata engineers will it take to build the next generation of product ?
Probably both of them.