https://www.dfwpersonalinjurylawyer.com/blog/allstate-worst-insurance-company-for-consumers-.cfm
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All these reasons and more are precisely why claims adjusters need a Union. Pilots, Police, Teachers, etc have them to protect themselves and negotiate with the thugs at the top. The “Grunts” can’t do it alone. This is reality. Face it and get a Union before it’s too late and you loose even more.
With the deceptive and illegal practices we are required to follow when adjusting and handling claim we ourselves can be found liable legally for our actions. Even if we are just following instructions I don't trust Allstate to have our backs if SHTF. Many of us in my area fear being the scapegoats for corporate and being the ones that eventually go down for all the claims lowballing and legal handling. They have already thrown many under the bus for the delays at shops claiming it is our mishandling resulting in the delays. We fear many of us in claims will feel the knives in the back when this company is fully investigated and audited by federal regulators which is coming.
You Are Not In Good Hands With Allstate.
In its ranking of the 10 worst insurance companies in America, the American Association for Justice determined that Allstate was the worst insurance company in America.
Allstate’s Shady Claims Handling Practices
Allstate is famous for shady practices that fail to protect its policyholders or cheat the policyholders themselves.
Delay, deny and defend claims. Allstate consistently and unreasonably delays paying claims to force its policyholders to give up, totally denies valid claims or offers a lower amount than what should actually be paid, and unfairly defends claims that should have simply been paid or settled.
Allstate’s program to cheat policyholders and boost its profits. This bad conduct is not by accident; instead, it is an intentional program by Allstate to increase its profits without considering the merits of a claim. Allstate hired the New York consulting firm McKinsey & Company to design this shady program.
Allstate adjusters are expected to lie to their customers. Allstate agents are trained to lie to customers and receive extra compensation when they reduce claims payment through these dishonest techniques.
The American Association of Justice is not the only group to discover Allstate's bad conduct. According to the National Association of Insurance Commissioners, more complaints are filed against Allstate than are filed against almost all of its major competitors. For example, Allstate received the largest fine in Maryland history for raising premiums and changing policy terms without notifying its customers. Here in Texas, Allstate agreed to pay more than $70 million in fines after insurance regulators discovered that the company was overcharging homeowners throughout the state. After Hurricane Katrina, Allstate improperly denied property insurance claims by residents of the Gulf Coast who lost everything.