As a former Esurance employee, I can say the process Brandt designed worked well. He wants to streamline processes, and remove roadblocks, and it better for all involved. People here keep calling him an As----e, but he is not. He genuinely cares about the little guy, as was shown at Esurance.
Better times in claims are ahead.
Brandt and Shapiro....worst things to happen to Allstate.
You're living in a dream world, OP
I know the VTL process is a joke. I've been stuck at home as a Field Appraiser for 15 months. Finally saying beginning of July I can go out. They move cars to Cowart and it takes 2-3 weeks to get there and then they get reviewed by me or someone. 50% of the cars are repairable. Of the totalled ones many are borderline at best. Lying to customers that want an inspection telling them they will get one but not an actual field inspection. If my insurance company took a month to settle my car they wouldn't be my company.
Lol, just lol, troll harder next time, BOYO, Tommy and the boys bout to do things to your butthole like you never SEEN, please believe
DON'T believe ANYTHING "they" say. They don't care who they get rid of as long as it fits their bottom line.
Give me a break OP! What a load of propaganda.
You should work for the government.
Glenn is running the show fool! Things have become better since these soulless hacks took over? Give me some of what this guys is smokin!
He came to our office too and promised no changes and that he has our back. He will look out for the Esurance employee, Next thing you know CLS, Director, and several members of the department are gone.
I worked at Esurance and Brandt is an A$$ho-e. He took away our total loss department and dumped the duties on overworked claims adjusters who weren't properly trained to be a total loss adjuster. What a mess that was. I wonder how many DOI complaints came out of that.
He didn't "remove roadblocks" he just added more and more requirements to the claims metrics.
But you keep drinking the kool aid and preach the Pollyanna "better times are ahead" BS. What happened to "exciting times"?