If this was my company, the first thing I would do is pull all management at all levels into a meeting. In that meeting, I would kick every waste paper basket, slam my fist down on the table and point at every one of them. Then, I would say in a drill sergeant tone: Ladies and gentlemen, the party as you know it is over. My workers who are giving their best to our customers need your undivided attention. No more leaving work behind so you can sit on a golf course with you buddies, drink heavily, and play while you are getting paid six digits. No you need to be with them at all cost. Your days of having big luncheons together so you can talk about who to can is over. It is your responsibility to make them better. It is our customers who expect that. No! You don't leave your work behind to work at your schedule so you can go see a ball game. When our employees work, so do you! You no longer are better than them! You are them and this is a team. DO you understand that? Life as you know it is over! NO! We will no longer refer to them as kids, minions, or an expense. The workers are to be appreciated at all cost! What you have done by going golfing, drinking during office time remotely at a bar, and living the high life as now come to an end as you now it! Be assured, it is not only you but all the way up the chain. The days of you having intimate relationships with employees is over. If caught both you and the other employee after investigation will be terminated or moved to opposite sides of the country. The days of smoking $15.00 cigars are over. You now are a servant to our customers. Do you understand that? If you don't, there's the door! It's time management gets this talk.
There are many waiting and would be honored to be there like a good neighbor.