I used to wonder if DXC rule-makers are trying to make our jobs harder given the bureaucracy of this company. By the way, there are probably valid reasons for the existence of many rules, but they are often very frustrating and unfortunately, they’re not going away. The only thing we can do is to adjust to it.
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We work for an IT company that seems not to know how to deliver genuinely IT transformation, nor does it know how to manage its own IT and information. If it wasn't for the criminally negligent leadership and shocking staff morale, it would be hilarious.
The lack of investment in the digital transformation of the company over the last 4 years is just another clue in what the real motivations are in the boardroom. If digital transformation is what you promise your customers and yet you continue to operate with multiple accounting systems, multiple time entry systems, multiple learning & development systems, and who knows how many other redundant systems. It's literally a Frankenstein's monster of systems and processes. And while they improved the single sign on software, I bet the primary driver was the new system cost less. EVERYTHING that is done at DXC is motivated by reducing/preventing cost. Why haven't they digitally transformed anything yet? It costs money. The SAP software is literally the worst system I have seen in my lengthy consulting career. Part of that is SAP's fault, but DXC owns it. So no investment in systems, no investment in team members. Seems like they are squeezing every penny out of this shipwreck until it finally sinks. The bureaucracy is designed to slow everything down to make sure no expense goes unchallenged. Anything that costs money goes through a gauntlet of approvals and will typically take 10 times longer than an agile company that is trying to compete.
You are lucky if you have a spreadsheet. There are some apps that only support one browser. There was another one where you fill out a spreadsheet, attach it to a form, which then gets sent to a group mailbox. Any feedback comes from a NoReply address that is monitored 9 time zones away. Yep, we are digitized and simplifried.
They put together tough change control, wher simple things like replacing a hot swappable drive in a server or storage takes days to produce and get approved changed control and access for a vendor. Then someone says let make it a standard change and they put out an email saying all the FTE / hours are saved.
What ducking ( replace the d with an F) id--t's
It's not really the presence of rules or processes, it's the inability to communicate how to get anything done.
If you need to do something you've either not done before or haven't done for a while, where do you start?
And that's before you chuck in how after four years we still are csc and hpes (one pieces of which is still eds)... I mean common, this is crazy and no new logo is fixing that, it's totally structural still and the rivalries and turf wars rage unabated.
We have 2 (two) senior executives for “simplification”. Both have a “no reply” email address. Either they are drowned in work or no interest to simplify. Nevertheless the propaganda wrt simplification runs at high speed. I gave up and stopped doing things manual/via email for which automation exists. Digital transformation? Are you kidding me? Dxc is largely run (on spreadsheets sent around) by email! L-HP=EDS=everything done by spreadsheet