Gotta love the irony.
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Thanks to management / HR for the thoughtful explanation of the ladder and why it can be useful.
All folks on this site really need to know is that it is a great tool to demonstrate an employee needs significant improvement.
Hard to believe that a 1970's Harvard Business School decision model is now circulating or in this case re-circulating in XOM.
This article explains the Ladder of Inference by Chris Argyris and Peter Senge in a practical way. After reading it, you will understand the basics of this powerful Decision Making tool.
https://www.toolshero.com/decision-making/ladder-of-inference/
What is the Ladder of Inference?
People are often lead by jumping to conclusions. These can be correct, but also wrong conclusions and can lead to conflicts with other people. The Ladder of Inference can help you to no longer jump to premature conclusions and to reason on the basis of facts.
Anyone whose supervisor has shared the ladder of inference with them should jump to the conclusion that they will be NSI and should look for a new job IMMEDIATELY.