Based on that article it would seem that Vanderbilt selected Follett solely on the premise that Follett is going to throw money at a renovation. Affordable textbook solutions my a.s, Follett doesn't do anything different from BNED as far as pricing on buying and renting....well...I take that back, BNED has a better price matching program - they don't make you pay full price for the book and then give you the discount back on a company gift card (a la Follett), they match the price at the time of transaction i.e. you pay the matched price. Technology integrations - as best as I know the only thing Follett has that BNED doesn't is that students can enter in their student ID on their campus specific Follett bookstore website and bring up their course list. While BNED doesn't have that specifically on their websites, they do have registration integration via the school's LMS/student portal - from the portal the student clicks the bookstore link, selects the semester, submits their schedule (which is already preloaded) and it redirects them to the bookstore website with their course materials list already loaded. Community Outreach - that's an ever changing thing and really as simple as the university going to the bookstore and asking, hey would you guys be willing to do xyz? Yeah, we'll see how this goes. I wonder how long the contract is for? Did Vanderbilt give Follett the standard 5 year deal or did they pull a TCU and get a 10-20 year ?