From the retail side of the company, someone should be doing "mids" with Stankey! It does so well in Retail as far as sales!!!! NOT! What a joke the system is in retail. Dosent solve or mean one thing! Just makes the consumer even more so mad! He-l, why wouldnt they go online and do there services than come into the retail store and be asked 100 questions, then when the sales rep is denied services from the customer from past/bad experience with Direct tv or internet the management asks stupid questions of why not!! Ge-z
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Don’t worry all new jobs are being added to ihx. Management jobs and they do tons of ports
Prime example of management not listening to front line employees. All management had to do was listen, after validating the problem, escalate and follow through with a solution. Instead they p-o pooed the issue which resulted in poor customer service and negative reactions from customers. Would not surprise me if contracted IT labor had major involvement in developing and delivering this inferior software.