I work in NYC and am amused at the young and upcoming managers who lack of basic understanding of HR rules, labor law or just common decency when speacking to staff (with their do as I say not as I do attitude).
Recently told each peroson in the department with or without the skills/knowledge needs to be able to do each person work, yet no formal cross traning or procedure review was initiated. When asked was time being alloted for cross training or review, answer: you need to do it on your time.