Those of us in the know have very intimate knowledge of the new CRO and Banking President. They're executioners, here to play the villains and layoff huge swathes of the entire banking unit.
We know that USAA likes to hire contractors as needed, but ultimately the contractors are cheaper than actual USAA employees, and when it comes to looking out for their bottom line, USAA will go with the cheaper option. This also isn't the first, second, or third time USAA has done this exact thing. It seems to be part of their overall strategy; hire cheap and layoff. Employees are viewed as and treated like we are expendable, replaceable, and are certainly unappreciated and overworked. To USAA, it's employees are like batteries, use us up, throw us out, replace us with cheaper alternatives.